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English (GB) language pack is incompatible with Firefox 23.0.1

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  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 August 2013 at 9:11PM
    I remember a few Firefox versions back that (for no good reason at all), I'd have to select "English (United Kingdom)"... which didn't actually change anything... and then select the same option a second time for the change to be made.

    If you check the setting after changing it, it is still on "English (United States)"? Or does it change as it should, but revert back to US English when you close & re-open the browser?

    I'm not sure if this will help, but type "about:config" into the address bar and hit enter, then check the values of spellchecker.dictionary (which should be en_GB), and general.useragent.locale (which should be en-GB). (Yes -- one value has an underscore character, and the other a dash -- nice to see consistency, eh?!)
  • DemiDee
    DemiDee Posts: 529 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Some very interesting observations esuhl. Thank you! I love that you notice things like consistency. I'm always peeved about things like that, but so many don't even notice.

    Well, on topic, I thought you'd found the solution when I did as you suggested and found that while my spellchecker was accurate, the general.useragent was showing 'US'. Excitedly, I changed it, restarted the computer and.....

    ...alas, it still didn't work!

    To answer your question, it changes when I manually choose English (United Kingdom) on right clicking the offending words, but as you rightly supposed, it simply goes back to US spelling as default on closing and re-opening the browser.

    So - still remains a mystery in spite of all your invaluable efforts. I have to say, I DID think it would work after seeing the wrong value in the 'about:user' settings.
  • Avoriaz
    Avoriaz Posts: 39,110 Forumite
    esuhl wrote: »
    No -- that's correct. [en] is a "generic" form of English; [en-gb] is British English, so with the order above, you are telling Firefox to prefer British English, but fall-back to any old English if a British version of the page isn't available.
    Thanks for that. :beer:
    spud17 wrote: »
    Saved me a job.:) ..

    I would have thanked you too if you had got in first.

    Actually I have thanked you anyway. :D
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    DemiDee wrote: »
    Some very interesting observations esuhl. Thank you! I love that you notice things like consistency. I'm always peeved about things like that, but so many don't even notice.

    Well, on topic, I thought you'd found the solution when I did as you suggested and found that while my spellchecker was accurate, the general.useragent was showing 'US'. Excitedly, I changed it, restarted the computer and.....

    ...alas, it still didn't work!

    To answer your question, it changes when I manually choose English (United Kingdom) on right clicking the offending words, but as you rightly supposed, it simply goes back to US spelling as default on closing and re-opening the browser.

    So - still remains a mystery in spite of all your invaluable efforts. I have to say, I DID think it would work after seeing the wrong value in the 'about:user' settings.

    Hmmm... I wonder if it's just a case of having the US locale version of Firefox installed...?

    If you try re-installing the "English (British)" version of Firefox from the web page below, does that help?

    https://www.mozilla.org/en-US/firefox/all/
  • Jivesinger
    Jivesinger Posts: 1,221 Forumite
    Ninth Anniversary Combo Breaker
    esuhl wrote: »
    Hmmm... I wonder if it's just a case of having the US locale version of Firefox installed...?

    If you try re-installing the "English (British)" version of Firefox from the web page below, does that help?

    https://www.mozilla.org/en-US/firefox/all/
    I'm pretty sure I did select the version localised to English(British) but I still get the problem described above.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Jivesinger wrote: »
    I'm pretty sure I did select the version localised to English(British) but I still get the problem described above.

    Perhaps it has something to do with a faulty add-on or a corrupt profile...?

    If you close Firefox completely, then open a command prompt (or run box) and type "firefox -p", Firefox will start with the profile manager. If you create a new profile, does the problem still occur?
  • Jivesinger
    Jivesinger Posts: 1,221 Forumite
    Ninth Anniversary Combo Breaker
    esuhl wrote: »
    Perhaps it has something to do with a faulty add-on or a corrupt profile...?

    If you close Firefox completely, then open a command prompt (or run box) and type "firefox -p", Firefox will start with the profile manager. If you create a new profile, does the problem still occur?
    I don't think so. The laptop where I have the problem had never had a previous version of Firefox on it and I found the problem straight away after installing Firefox. The PC has a couple of user accounts and they're both affected.

    Normally when you upgrade Firefox, it says something along the lines of "language pack version 21 is not compatible with Firefox version 22", but then it immediately looks for the new language pack. And every time up to now it's found one.

    I think they just haven't got round to writing a version 23 language pack.
  • spud17
    spud17 Posts: 4,433 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just a recap, have you tried it in 'safe mode' post #7?

    https://support.mozilla.org/en-US/kb...x-in-safe-mode
    Move along, nothing to see.
  • DemiDee
    DemiDee Posts: 529 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Spud17, I just followed the linked instructions and the problem still happens in Safe Mode. The mystery remains!
  • Jivesinger
    Jivesinger Posts: 1,221 Forumite
    Ninth Anniversary Combo Breaker
    spud17 wrote: »
    Just a recap, have you tried it in 'safe mode' post #7?

    https://support.mozilla.org/en-US/kb...x-in-safe-mode
    I don't think there's any point - if you go to the GB Language Pack's page on the Mozilla website, from Internet Explorer (ie not Firefox), it clearly says
    Language Pack Version 22.0
    Works with Firefox 22.0 - 22.0.
    So the range of FF versions it works with is from 22 to 22. And since I'm looking from IE, it's not a Firefox config error that's showing me that.

    There's also a version history page for the language packs, each one working with its respective FF version, and none with numbers above 22.
    https://addons.mozilla.org/en-us/firefox/addon/english-gb-language-pack/versions/

    So I don't think there's much we can do until whoever writes the language packs write a version 23 English GB one.
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