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Jo malones new company jo loves refuse to accpet damage!! Please help

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Comments

  • Dimey
    Dimey Posts: 1,434 Forumite
    I agree. Just add in to Valli's letter something like....

    I would be grateful if you could reimburse the cost of the Jo Loves candle - £75 (receipt enclosed) together with the £xx cost for cleaning my table and carpet (estimates to follow).
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    "Any more posts you want to make on something you obviously know very little about?"
    Is an actual reaction to my posts, so please don't rely on anything I say. :)
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Pollycat wrote: »
    I agree that neither parties have come out of this sorry episode smelling of roses.

    or scented candles............... :D
  • Fruball
    Fruball Posts: 5,822 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Takeaway_Addict wrote: »
    Have you ever bought from them to start with?

    I never have and am likely never going to but not down to this thread.

    I just had a look on the website and can confirm that I will not be buying from them ever!

    One candle was £260!!! For a candle!!! For BURNING!!!
    Putting these winter preps here so I don't forget! 

    Curtain pole installed in the living room
    Paint curtain pole
    Window quilts for landing window & french door
    Add shrink film to the kitchen door & insulate
    Insulate front door
    Bubble wrap windows & french door
    Wash front door curtain
    Blind for the bathroom
    Find wrist warmers & the wool socks!
    Wash heated throws
    Wash duvet & wool blankets
    Buy vest tops to go under clothes and PJs
    Buy nets for bathroom and kitchen
    Buy or make blind for kitchen
  • aileth
    aileth Posts: 2,822 Forumite
    Now now, let's be honest. If you took £260 and set fire to it, it wouldn't smell nearly as good as ylangylang/rose/tulips/madeupsmells/snooty/floweryou'retocommontohaveheardof, would it?!
  • jpscloud
    jpscloud Posts: 1,465 Forumite
    edited 21 August 2013 at 3:26PM
    aileth wrote: »
    floweryou'retocommontohaveheardof

    :rotfl:

    I'm too common to have heard of Jo Malone or Jo Loves before this thread. Now I have posh candle envy to add to my list of life's unfairnesses! Actually, not. A candle is a candle, no matter how posh it smells.

    Impulse body spray (one of them anyway) smells nicer than most expensive perfumes I've encountered, but doesn't last. At £1 a pop, I don't mind reapplying, and I bet it would make my ironing smell lovely, if I ever did any ironing :o
    I believe in the freedom of spinach and the right to arm bears.

    Weight loss journey started January 2015
    -32lbs
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So did the OP send the photos to the company in the end ?
  • cookie365
    cookie365 Posts: 1,809 Forumite
    aileth wrote: »
    Now now, let's be honest. If you took £260 and set fire to it, it wouldn't smell nearly as good as ylangylang/rose/tulips/madeupsmells/snooty/floweryou'retocommontohaveheardof, would it?!
    Let me just check ......




    ...... woah! That candle needs to smell pretty good to beat that ;)
  • Dimey
    Dimey Posts: 1,434 Forumite
    DCFC79 wrote: »
    So did the OP send the photos to the company in the end ?

    Don't think she did..... sigh
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    "Any more posts you want to make on something you obviously know very little about?"
    Is an actual reaction to my posts, so please don't rely on anything I say. :)
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dimey wrote: »
    Don't think she did..... sigh

    Lol, I actually gave up reading the first by the OP, it wet on and on, back and forth.
  • Dimey
    Dimey Posts: 1,434 Forumite
    Yes and shame as she actually had a fair case to put to Jo Loves.

    I do like to hear the end to stories like these rather than being left mid flow. :)
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    "Any more posts you want to make on something you obviously know very little about?"
    Is an actual reaction to my posts, so please don't rely on anything I say. :)
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