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  • L_York
    L_York Posts: 64 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I have done the unaddressed mail survey several times but this is the first time I have had to send the items back. Does anyone know what I have to do if I actually want to keep an item of junk mail?
  • LEJC
    LEJC Posts: 9,618 Forumite
    L_York wrote: »
    I have done the unaddressed mail survey several times but this is the first time I have had to send the items back. Does anyone know what I have to do if I actually want to keep an item of junk mail?


    I think its quite a new thing thats been introduced to send the stuff back and at the risk of sounding rude (I appologise in advance)....perhaps you could keep an eye out in the paper recycling boxes in your street for a spare copy or ask a neighbour...

    Although if you have a scanner and can photo copy the leaflet send the copy in and keep the original...

    Otherwise its a very good valid question to email them...and if you do manage to secure a response it would be good to hear what they suggest.
    frugal October...£41.82 of £40 food shopping spend for the 2 of us!

    2017 toiletries challenge 179 out 145 in ...£18.64 spend
  • SavingJane
    SavingJane Posts: 2,323 Forumite
    Ok I must be going mad, I've just done my 1st 2 postings BUT

    I can't seem to get onto the my posting plan........does it open after a certain amount of time, I had to send the items tues/weds which I've done but I can't input anything onto the site as it's not letting me click onto the link.....

    Anyone got any ideas please, thanks
    Mummy to Lewis Born Aug 10
  • libra10
    libra10 Posts: 19,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If using IE, try clicking Tools, Compatibility View.

    Sometimes helps.

    Good luck
  • SavingJane
    SavingJane Posts: 2,323 Forumite
    When I click on tools I can't see compatibility view, I'm on windows 7 if that helps

    Still getting used to this laptop, sometimes wish I was back on old one LOL

    Thanks
    Mummy to Lewis Born Aug 10
  • libra10
    libra10 Posts: 19,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 29 August 2013 at 4:20PM
    It's Internet Explorer browser, rather than Windows 7 (the programme).

    Do you know which browser you're using?

    Firefox, Safari, etc .....
  • SavingJane
    SavingJane Posts: 2,323 Forumite
    Ummmmm it's just the normal 1 on the laptop, Safari think rings a bell

    Thanks
    Mummy to Lewis Born Aug 10
  • libra10
    libra10 Posts: 19,604 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Are you using a Macbook? Safari is the generic browser for Apple.

    I'm using a Macbook (Safari browser), but am very new to the system. Have just checked my page for Royal Mail, and it seems alright.

    Can't help any further, apologies. Hope someone else can offer advice.
  • SavingJane
    SavingJane Posts: 2,323 Forumite
    Oh dear no I'm on a normal laptop (prob rings a bell as OH has an iphone, silly me)

    Thanks for trying to help, I'm sure someone might know
    Mummy to Lewis Born Aug 10
  • SavingJane
    SavingJane Posts: 2,323 Forumite
    It's ok I've sorted it, works if I open it in Chrome

    Silly me, least sorted now
    Mummy to Lewis Born Aug 10
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