First Direct & Card Readers

mrmajika

Mr_K wrote: »

If its like HSBC, which i suspect it will be, you need in just to log into your account and view balances, not just perform transactions - meaning you'll have to cart it around everywhere.

As previously stated, you can opt for a digital one.

From their new FAQs:

Here's an overview of what you can and can't do without a secure key:

You can View account balances
You can access statements
You can make a payment or a transfer to an existing beneficiary
You can Sharedealing
You won't be able to set up payments to new beneficiaries and new standing orders
You won't be able to create and send a secure message
You won't be able to edit contact details
You won't be able to order replacement card, new PIN number.

Although I'd much rather not having this, it's far better than the HSBC system. In reality, I'll only have to log in using the digital key a few times a year.

MoneySaverLog

Nice of them to tell me. NOT !!!

[Deleted User]

I like the idea of a digital security card (well, better than the physical one anyway)

Being a Windows phone user that option is not available to me.

Ultimately it is what it is so might as well just get on with it.

Mr_K

Personally i wouldn't do any financial transactions over a smart phone. Better to do on a pc in the privacy of your own home, behind a firewall and virus protection. How many smart phones get stolen compared to pcs ?

typistretired

After seeing this post I decided to check my emails there was nothing showing earlier on first direct site when I logged in.

They state that they will be writing to us after 30th September 2013 about these new security requirements so got plenty of time to consider our options.

alanq

Mr_K wrote: »

If its like HSBC, which i suspect it will be, you need in just to log into your account and view balances, not just perform transactions - meaning you'll have to cart it around everywhere.

From the FAQs
"What happens if I do not have my Secure Key or Digital Secure Key with me? Can I use someone else's?

No. Once a Secure Key or Digital Secure Key has been activated, it's uniquely linked to you. But this doesn't mean you can't access your accounts if you don't have it with you. You can still log on without it and have limited access to Internet Banking, and if this doesn't allow you to carry out the transaction you need, call us on 08 456 100 100 and we'll be more than happy to help."

What you won't be able to do online without a SecureKey is
"

• set up payments to new beneficiaries and new standing orders
• create and send a secure message
• edit contact details
• order replacement card, new PIN number."

pqrdef

The best time to use a card reader would be when shopping online or by phone. But they don't use them then.

alanq

pqrdef wrote: »

The best time to use a card reader would be when shopping online or by phone. But they don't use them then.

It's a few years since cards with built in keypads and screens were proposed. I think that this is the kind of thing that is needed as it would avoid the need to carry a card reader. (Not as safe as Secure Key though)
"Visa says the card will cut down on online shopping fraud. "
http://www.dailymail.co.uk/sciencetech/article-1085642/The-new-credit-card-keypad-promises-fight-online-fraud.html

Update: Such cards are being issued.
http://www.bbc.co.uk/news/technology-20250441
http://readwrite.com/2011/11/02/new-visa-credit-card-comes-wit

TheEffect

I'll be leaving FD as a result of this secure key.

The main reason I stayed with them is because I had full access to internet banking wherever whenever without all of these devices. Now they're implemented this, along with their rubbish internet banking, poor apps and terrible quality bank cards, I'll be switching to another bank.

See'ya FD.

Also, just to add, you can only have the Secure Key App or the actual Secure Key, not both.

Gizmo247

I welcome the news. It is about time FD did something about this as they are the last one of my banks to address this security whole.