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Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

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Comments

  • enevel
    enevel Posts: 166 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I would welcome advice as whether TNS are ever likely to rescind the sanctions and, if so, how long should I wait? Or, should I just close my account and forget about them completely?

    Having recently been through a simillar fiasco, I can confirm someone at the company involved has an attitude problem. Everyone else there, however, is great. Appeal it, win it, get on with it.
  • mrbanjo
    mrbanjo Posts: 279 Forumite
    Part of the Furniture
    Big_Graeme wrote: »
    Looks like you are the victim of a proofreader with an attitude problem. I've certainly attached the wrong photo to a job by accident, once they didn't pick it up I did...

    Put an email together explaining the genuine mistake and send it to the contact address ASAP, the guys who monitor this over the weekend at damn good Brandon in particular will or should sort you out.
    enevel wrote: »
    Having recently been through a simillar fiasco, I can confirm someone at the company involved has an attitude problem. Everyone else there, however, is great. Appeal it, win it, get on with it.

    A friend of mine had the same experience, uploaded a photo in error and basically got a load of attitude from someone about photo DNA checking blah blah blah. Is still active but cannot see any jobs. TBH i'm not sure she is that bothered and I had already sacked them as the phone jobs were getting boreing and the constant desperate emails clogged up my inbox.
  • all sorted. thanks for your support. It really got me down. :)
  • Has anyone seen the jobs where you're suppose to take pictures in a department store of some gift displays but you can't have people in them? Have they any idea of what the shops are like this time of year? Especially a beauty area in a department store? They must be kidding, right?
  • Wizzbang
    Wizzbang Posts: 4,716 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    Do MF pay half fee, if you can't do a job for reasons outside of your control? Took a pub meal job and you're not allowed to book in advance. Got there and ENTIRE restaurant had been booked out! :/
    Minimalist
    Extra income since 01/11/12 £36,546.45

  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    Wizzbang wrote: »
    Do MF pay half fee, if you can't do a job for reasons outside of your control? Took a pub meal job and you're not allowed to book in advance. Got there and ENTIRE restaurant had been booked out! :/

    You'll have to haggle mate, best I was offered was a double fee and allowed to book for the next weekend. I wouldn't touch a Saturday walk in like that its always going to be busy.
  • Wizzbang
    Wizzbang Posts: 4,716 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    Big_Graeme wrote: »
    You'll have to haggle mate, best I was offered was a double fee and allowed to book for the next weekend. I wouldn't touch a Saturday walk in like that its always going to be busy.

    How is best to contact them? I've already submitted the "No, my visit was not successful" form. First time this has ever happened to me, in 2 years of all kinds of MSing!
    Minimalist
    Extra income since 01/11/12 £36,546.45

  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    Has anyone seen the jobs where you're suppose to take pictures in a department store of some gift displays but you can't have people in them? Have they any idea of what the shops are like this time of year? Especially a beauty area in a department store? They must be kidding, right?

    Read the brief again, that is not what they are saying...
  • weeg
    weeg Posts: 1,077 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I haven't done anything for react in Yonks. Having read the brief for today's shop, I'm wishing it'd stayed that way! They used to be decent payers, too, but those charity shops are really taking the mick.
  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    I don't mind those jobs are they are good to link with other visits and are sooo short to fill in.

    I've been texted so many times by different MS companies in the last few days, I really wish they'd email instead, does anyone actually like getting the text message?

    If someone is offering me work they can get hold of me anyway they want :-)
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