Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

Aasimuk

Big_Graeme wrote: »

The MSC can not have these checks removed, it is down to the client to do that, if the client doesn't honor its agreement or a member of staff makes an error what is the result you want? Getting the clients back up by going over the head of the MSC is not going to do much good for other shoppers. Also what would happen if the real client wasn't the institution shopped? I've done many of these and I know for sure that quite a lot of them were for regulatory agencies and a government agency.

The brief for this visit made it more then obvious the client was the bank itself. When I contacted the bank, they asked for the emails from the MSC which I sent to them, and then came back to me telling me the MSC should not have said the credit checks would be soft. This really was a case of over active allocators trying to get a job booked. What annoyed me more was the MSC was well aware I was apprehensive about the credit checks due to a mortgage application, and even got the project manager to email me confirming the soft check also!

superliss

ms_night_ryder wrote: »

Dunno mate, I steer clear of all credit check type queries, in fact I have pretty much knocked ms on the head, as it is just not worth the hassle, the only ones I do are for GR.

I don't go near the bank jobs either, I used to do the Bank from up North for GFK regularly but thats gone, no risk, just a simple transaction for an account that already exists.

My MSing is drying up as well. I do a few compliance bits and some desperation work for Gyp. My new job doesn't have the flexibility of the old one so it is what it is.

Cleo09

Big_Graeme wrote: »

People and companies make mistakes, they have been offered compensation, running to the company concerned (who may or may not be the client) only puts the whole contract at risk taking money out of your and my pocket.

One of the key rules of this job is you don't go running to anyone but the MSC.

Can't agree with you, BG If the MSC loses the client over bad practice, the end client must have thought this was fully justified, and MS informants can only improve good practice throughout the industry who will learn from bad mistakes involving the exploitation or misuse of MShoppers, and the client in much more likely going to use another MSC who does do better, which you can also use to get work from too. It will make very little difference to the shoppers.

Normally, I would and do always go to the MSC to report anything that is worrying me and let them sort it out - and most do with promptness and in good faith, but the truth is that some MSCs do take the '!!!!' and only a good kick up the backside will make them toe the line and play fair.

shell_belle

Aasimuk wrote: »

The brief for this visit made it more then obvious the client was the bank itself. When I contacted the bank, they asked for the emails from the MSC which I sent to them, and then came back to me telling me the MSC should not have said the credit checks would be soft. This really was a case of over active allocators trying to get a job booked. What annoyed me more was the MSC was well aware I was apprehensive about the credit checks due to a mortgage application, and even got the project manager to email me confirming the soft check also!

I too, would have been furious at this! I can understand allocators being desperate to get jobs allocated but they have to follow correct procedure and be ethical. If they lose the client then that may teach them this lesson the hard way. It has also just underpinned every reservation I have when it comes to carrying out bank jobs. Funnily enough, it was over a bank job (not a credit search being carried out though) that I binned TNS!

Big_Graeme

Back to real life...

Anyone apply for a React technology warranty job? Just logged on to see I've been allocated the one I asked for but I didn't get an email, might be worth checking.

shell_belle

Real life? How patronising. This is someones life that we are discussing as they have come to their peers to explain the effect that a job they have taken in good faith may have affected not only their present but their future. They have put this out there in good faith to forewarn other shoppers in a pretty much unregulated industry. Just because people do not agree with your point of view as to how they handled it does not make their post or others discussing it any less valid. You have only made your post come across as pompous and rude.

Big_Graeme

shell_belle wrote: »

Real life? How patronising. This is someones life that we are discussing as they have come to their peers to explain the effect that a job they have taken in good faith may have affected not only their present but their future. They have put this out there in good faith to forewarn other shoppers in a pretty much unregulated industry. Just because people do not agree with your point of view as to how they handled it does not make their post or others discussing it any less valid. You have only made your post come across as pompous and rude.

Oh !!!!!!, last bit of information from me then.

Cleo09

Big_Graeme wrote: »

Oh !!!!!!, last bit of information from me then.

I find it laughable that you think that, say, a £35 so called 'soft check' bank job is somehow so so well paid, over, say, a £10 non-credit check one, that it is worth compromising M/Shoppers entire financial future and security.

Yes, £35.00 is really well paid (NOT). :rotfl:

Big_Graeme

Cleo09 wrote: »

I find it laughable that you think that, say, a £35 so called 'soft check' bank job is somehow so so well paid, over, say, a £10 non-credit check one, that it is worth compromising M/Shoppers entire financial future and security.

Yes, £35.00 is really well paid (NOT). :rotfl:

Oh don't talk cobblers, a check that doesn't lead to a loan being offered or declined disappears off your records. Anyone, like me who needs to keep their credit history clean for a real life loan should avoid any of these assignments until that process is over, just like I am doing.

[Deleted User]

Does anyone know when Retail Active pay their shoppers?

Done a number of assignments for them in september and one towards the end of august and was wondering when I can expect to be paid for them.