Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

mummysaving_2

I can't login GR site either. I was in the middle of a report and the site crashed - what are my chances of the data that I inputted still being there

sparklysaver

I've not been able to access the report so I can see what I'm supposed to be doing on a GR job today, and there doesn't appear to be any way of contacting them apart from using the website which I can't get on... does anyone have an email address? I know it won't be replied to today but I'd quite like to cover myself before I ask for it to be rescheduled.

sukitnsee

sparklysaver wrote: »

I've not been able to access the report so I can see what I'm supposed to be doing on a GR job today, and there doesn't appear to be any way of contacting them apart from using the website which I can't get on... does anyone have an email address? I know it won't be replied to today but I'd quite like to cover myself before I ask for it to be rescheduled.

I think that they usually communicate with me via their own message system on the website unfortunately.
Also, be prepared to be told that you should have printed/saved the details previously as I had the exact same problem last week.

MysteryMe

Looking at some old paperwork there is this GR contact no 0800 515832

sparklysaver

sukitnsee wrote: »

I think that they usually communicate with me via their own message system on the website unfortunately.
Also, be prepared to be told that you should have printed/saved the details previously as I had the exact same problem last week.

Ah well, we'll see what happens on Monday. I did open the brief and read through it on my phone when I got it, but I didn't even think to print it out before today when I was popping out to do the job. How irritating!

sparklysaver

MysteryMe wrote: »

Looking at some old paperwork there is this GR contact no 0800 515832

I tried that thanks; it says on my paperwork there's an answer machine but there isn't, just a recorded message telling me the office is shut.

Nebulous2

I printed my paperwork and took it with me, but I would like to be able to input it and get on with the rest of my weekend.

mrbanjo

sparklysaver wrote: »

I tried that thanks; it says on my paperwork there's an answer machine but there isn't, just a recorded message telling me the office is shut.

As useful and well paying as GR is don't expect them to be contactable outside office hours, a big minus for them.

panda7190

I'm on my way to do an assignment for GR and can't access the website neither. Now I kind of know what to do but obviously there's some specifics that need to be followed. What to do?

sukitnsee

skintsocks wrote: »

GAP is alive again now

I still cannot get into GAP. Been trying all afternoon and evening.