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Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

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Comments

  • samtastic7
    samtastic7 Posts: 1,110 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    sukitnsee wrote: »
    I thought similar samtastic7. I agree with you. Bonkers!
    they will want a stool sample next after a meal
  • Larac
    Larac Posts: 958 Forumite
    Part of the Furniture 500 Posts
    samtastic7 wrote: »
    health shops . now hand over receipt for signature
    its becoming a joke

    Saw that the other day and thought it was rather extreme. Not sure what the attraction to RA jobs is really. Low fees, and take ages to pay and seem to pay out randomly when they feel like it. Ok if you are passing the door on another job but wouldn't go out my way to do one.
  • 29polar
    29polar Posts: 9 Forumite
    Has anyone every had a reply from Gap having sent them a message on their contact page. I am beginning to think that it is a waste of time even trying to contact them.
  • JohnnyG
    JohnnyG Posts: 583 Forumite
    29polar wrote: »
    Has anyone every had a reply from Gap having sent them a message on their contact page. I am beginning to think that it is a waste of time even trying to contact them.

    I've probably only ever had 1 reply from sending them a message on their system.

    I did two last minute jobs for them at the end of Feb. Oddly, both jobs, on their system, were down as breakfast visits, even though I did them as one lunch visit and one dinner visit.

    Three messages later, to tell them that the reimbursement was wrong, and the amount shown is still incorrect. A frickin pain in the asse!!!!
  • sukitnsee
    sukitnsee Posts: 91 Forumite
    Tenth Anniversary Combo Breaker
    29polar wrote: »
    Has anyone every had a reply from Gap having sent them a message on their contact page. I am beginning to think that it is a waste of time even trying to contact them.

    I never used to but a few months back I got a reply from a really helpful chap and ever since then I have used him as a contact and replies have been pretty much instantaneous to the point that I wonder when he goes home as he always seems to answer so quickly. Cannot believe how useful this has been as I was always wary of contacting Gap before but now I just email my new bff. He has sorted out a number of issues I have had with 'forced reschedules':mad: and increased premiums :D etc among other things.

    Unfortunately this reply isn't going to conclude with any direct help for you I'm afraid as I aim to protect the identity of my-man-on-the-inside at all costs as I have a funny feeling Gap would dislike such an accommodating member of staff working for them. On saying that it cuts both ways as I have been more helpful to them in the last couple of months than ever before.

    All I would say is that if you ever get a reply try to keep open a channel of communication with that person and you just never know.

    Good luck.
  • MysteryMe
    MysteryMe Posts: 3,470 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    29polar wrote: »
    Has anyone every had a reply from Gap having sent them a message on their contact page. I am beginning to think that it is a waste of time even trying to contact them.



    Use this email ShopperAssignmentsUK@gapbuster.com


    Plenty of helpful people work at GAP
  • whitelabel
    whitelabel Posts: 2,217 Forumite
    on the subject of gap
    some may have or may not have seen this video - albeit its coming up to 8 years old now

    gives you an insight to the size of some companies any how and why you should have no hesitation in asking for premiums if they or others ring... along with their special name for us shoppers...

    http://www.youtube.com/watch?v=FlxqvNf9lK0
  • sukitnsee
    sukitnsee Posts: 91 Forumite
    Tenth Anniversary Combo Breaker
    whitelabel wrote: »
    on the subject of gap
    some may have or may not have seen this video - albeit its coming up to 8 years old now

    gives you an insight to the size of some companies any how and why you should have no hesitation in asking for premiums if they or others ring... along with their special name for us shoppers...

    http://www.youtube.com/watch?v=FlxqvNf9lK0

    Thanks for that, excellent stuff.:T
  • emmylc
    emmylc Posts: 115 Forumite
    29polar wrote: »
    Has anyone every had a reply from Gap having sent them a message on their contact page. I am beginning to think that it is a waste of time even trying to contact them.

    Normally they are pretty good at replying to me, apart from my latest message asking when they were going to be paying out for January assignments, which seems to have gone mysteriously unanswered - fancy that!

    Previous messages I sent were generally offering to take on assignments for premiums that have been hanging about for a while though so I can see why they would answer those ones.

    Still no updated message on the website re: Jan pay, nor any email or reply to my enquiry on their website - that 5th pillar of communication that gets mentioned in the video is looking a little crumbled at the moment.
  • emmylc
    emmylc Posts: 115 Forumite
    whitelabel wrote: »
    on the subject of gap
    some may have or may not have seen this video - albeit its coming up to 8 years old now

    gives you an insight to the size of some companies any how and why you should have no hesitation in asking for premiums if they or others ring... along with their special name for us shoppers...

    http://www.youtube.com/watch?v=FlxqvNf9lK0

    Funniest thing was, all the related videos shown down the right hand side when I was watching this were about scams of one kind or another :D
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