Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

Siouxsie32

Anyone having problems signing into PIP tonight?

*Secretly hopes the system's down so I can sneak off to bed

Scarlet1982

Siouxsie32 wrote: »

Anyone having problems signing into PIP tonight?

*Secretly hopes the system's down so I can sneak off to bed

Just logged in no problem with Chrome.

Siouxsie32

Scarlet1982 wrote: »

Just logged in no problem with Chrome.

Boo, I'll persevere then. Thanks for checking. It's saying my email address isn't recognised. Strange. I'll give it one more go then head to bed and attempt it in the morning - it's been a long week!!

naarestrup

Scarlet1982 wrote: »

Could be a genuine gap. I was also offered a paper while I was there the crew member didn't offer to anyone else in the restaurant just me. Sooner they change the brief the better.

Well I am always excited to see if I get the full floor show. :-D
I've several times noticed that during my visit they often go around offering free tea or coffee, or even sundaes to all guest, usually starting with me. I have noticed one restaurant where they actually do this all the time though, but that is in a particularly upscale neighbourhood though.

Scarlet1982

JohnnyG wrote: »

I have a payment pending for Mon 16 Dec from RA for the small supermarket shops

I've also got a payment pending on mon for the DIY store

JohnnyG

Nebulous2 wrote: »

It kind of defeats the purpose if they want to use mystery shopping to hear how good they are, rather than to hear how they should improve.

My thoughts exactly. I've definitely noticed I get more questions asked if I submit a report that highlights a shop's failings than if I submit a glowing report.

skintsocks

Scarlet1982 wrote: »

I've just had another awkward gap burger. I'm sure they must have sent round a pic of me in the area. I've done 2 visits in the last 2 weeks both dine in in restaurants I've not done a gap visit before.

Poor guy in front of me had to wait for my meal to be served before he had his. The crew member shouted gap quarter when serving me. I sat down to eat and had three people cleaning around me waiting for me to finish so they could take my tray.

Ive not done the report yet and not sure if I should be honest and say what actually happened. I couldn't get out of the place quick enough it was so uncomfortable.

Oh...that happened to me last year in my area. It was so uncomfortable. They watched me constantly, cleaned my table as I walked to it, then every time I looked up, someone was pointing or looking at me. The balloons person appeared and walked around giving them out, then a man came over and suggested desserts off their new range. A manager came to ask me and one table nearby if our food was good. When I went to the restroom I was immediately followed by a humming member of staff who polished mirrors. One then followed me to the car park. When I went to my next visit I saw a picture of my car and my description on the wall just inside the kitchen area. It put me off completely - I feel for you!

superliss

In regards to gap I report what I see, if I think they know who I am that's just my opinion (even though deep down you know!) I've been banned from certain restaurants for a period as they have got to know I'm the MS.

Just bought a new car so hopefully it will throw them a bit...

Floor shows are fun. I see it as all part of the process. They know what the triggers are. Not alot you can do. If Gap want something more honest as a snapshot of what they do then change the scenario. But then the measurables change so it's more difficult to compare and standardise.

I've downed tools for Christmas after a bit of work for Assosia and a couple of gap premiums that dropped into December. I have 16 days of no work form f/t job so I'm not gonna fill it with MS work!

Chris357

Scarlet1982 wrote: »

I've just had another awkward gap burger. I'm sure they must have sent round a pic of me in the area. I've done 2 visits in the last 2 weeks both dine in in restaurants I've not done a gap visit before.

Poor guy in front of me had to wait for my meal to be served before he had his. The crew member shouted gap quarter when serving me. I sat down to eat and had three people cleaning around me waiting for me to finish so they could take my tray.

Ive not done the report yet and not sure if I should be honest and say what actually happened. I couldn't get out of the place quick enough it was so uncomfortable.

You shouldn't worry about it. This is normal. The problems begin when they don't clock you and you report a lot of problems. They will challenge your report and, if it is the three arches establishment, Gap always take the restaurant's word. If you report a filthy, blocked toilet, which is very likely to happen if you are male and the restaurant is in a dubious area, the chances of being sacked are very high. Thus, with this attitude, you can't take these assignments too seriously.

chinora

Wizzbang wrote: »

MF proofreaders and ESA allocators for me. SIGH. If you're not going to give me a hefty premium for braving the shops at this time of year you can take a hike!!!!!

It annoys me as do they think I cannot see the assignment! Hence there must be a reason as to why I've not accepted it if the companies were prepared to pay a better fee I think they might find fewer left on their job boards! Ive also found it depends which allocater calls you as sometimes they will offer a bonus but everyone appears to want to get thinks done on the cheap at the moment.