Spoof email from BT about email account

DonnySaver

Just a heads up people.

I received the following email last night from "BT".:-

Hello,

This summer, we're simplifying our email product range and we'll be closing some of our email services on 16 September 2013.

This means that your [EMAIL="abc@talk21.com"]abc@talk21.com[/EMAIL] email address will stop working after that date.

Act now if you want to keep your email address
There are three things you can do to keep your email address and all your messages and contacts. But whichever one you pick, you must do it before 16 September.

1. If you've got BT Broadband, you can keep your email address for free
Just link your address to your BT account. It's quick, easy and free. You can find out more and follow the instructions at (link removed) (You'll need your reference number, which we've included above.)

2. If you don't have BT Broadband, sign up to keep your email address
You can sign up for BT Broadband and then link your BT email address to it. To do that:

• keep this email safe, you'll need it later
• sign up to one of our broadband packages -
  
• once you've placed your order, come back to this email and link your email address to your new account by filling in the form at xxxx (link removed). You'll need to put in your order and fill in the form before 16 September. You'll also need the reference number above.

3. Keep your email address by signing up for BT Premium Mail
If you haven't got BT Broadband and you don't want to sign up for it, you can still keep your email address by signing up for BT Premium Mail for £1.60 a month. Find out more at xxxxx (link removed)

I checked the address that the email came from and it was from [EMAIL="btcomms@btcomms.com"]btcomms@btcomms.com[/EMAIL]
I checked BT's own website for legitimate email addresses they use and btcomms wasn't listed. I was suspicious so I contacted BT about it. They confirmed that it is a SCAM and I should delete it.
It is the most convincing 'phising' email I've ever seen and I suspect plenty of people will be sucked in by it.

Be warned !!

System

maybe you should remove the links in your post just in case someone clicks through on one, you're basically helping the spammers out by posting the content of their email including the links there!

Jivesinger

You need to take out the links from that email as they're still pointing to dodgy sites.

Jivesinger

It's a clever phish though, because BT are changing their email systems. Although most email addresses won't change, a few email addresses will change if you've used the option to set up disposable addresses.
http://home.bt.com/news/btlife/the-bt-yahoo-mail-login-experience-is-changing-11363812900474

DonnySaver

Jivesinger wrote: »

You need to take out the links from that email as they're still pointing to dodgy sites.

Links removed. Thanks.

DonnySaver

BTW. I asked the BT online chat agent for an email address at BT that I could report this to and was told he couldn't help me as he only dealt with "broadband" ...... and then cut me off !!

Nice to know that BT take security so seriously.

earthstorm

Google is your friend

A quick Google of 'BT Phishing email' brings up this page

http://bt.custhelp.com/app/answers/detail/a_id/12765/~/how-do-i-report-a-suspected-phishing-email%3F

DonnySaver

earthstorm wrote: »

Google is your friend

A quick Google of 'BT Phishing email' brings up this page

http://bt.custhelp.com/app/answers/detail/a_id/12765/~/how-do-i-report-a-suspected-phishing-email%3F

OOo. Nice one. Tried Google but didn't spot that. Cheers!

Jivesinger

earthstorm wrote: »

Google is your friend

Although you'd think that talking to BT's own support people would be a way to find it as well... apparently not!

DonnySaver

Jivesinger wrote: »

Although you'd think that talking to BT's own support people would be a way to find it as well... apparently not!

Agreed. BT's support was RUBBISH.

DonnySaver

I just got an email back from BT saying this:-

[FONT=&quot]Hi [/FONT]
[FONT=&quot]Just to let you know is not a phishing email its real.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Regards[/FONT]
[FONT=&quot]BT Internet Customer Security Team
BT Operate
Telephone: 0808 100 4332[/FONT]
[FONT=&quot]British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000 [/FONT]


Now I am confused!