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BT Sport Complaint

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  • Hope things progressed how they should.

    Just in case things aren't up and running on the 17th August, Sky are making their Sky Sports 1 channel free to view this Saturday.

    So as long as your Dad has Freeview in his TV then he can switch to channel 11 (a channel called Pick TV) which is handing over to Sky Sports for the day.

    Sky's way of taking the gloss off BT Sport's first day of the Premier League.
  • Tallaght
    Tallaght Posts: 1,632 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I enjoyed the weekend with what BT sport offered and the quality online was perfect.
  • leon103
    leon103 Posts: 732 Forumite
    Stupid question but for the money quoted on here your father could get sky and sky sports. He doesn't need broadband and phone line, plus much more football on sky
    :p
  • You're not wrong leon103 but, value aside, for various reasons people don't want or can't have a Sky dish.

    Given that the choice was BT Sport the main thing was to help the OP get it up and running.

    I hope it is now :)
  • Agreed with the sentiments about BT Sports. People should be very wary before entereing into any contract with BT. They are notoriously bad at customer service and don't give a hoot. My advice- GO ELSEWHERE.
  • caveat_emptor
    caveat_emptor Posts: 765 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 22 August 2013 at 9:51PM
    Ionarchus wrote: »
    Agreed with the sentiments about BT Sports. People should be very wary before entereing into any contract with BT. They are notoriously bad at customer service and don't give a hoot. My advice- GO ELSEWHERE.
    Never a truer word was spoken.
    I've been trying to get BT Sport over broadband for 3 weeks without success. Have spent hours talking to BT technical support going through the same routine and I still can't receive Sport. Am concerned to read clarecymru's post that speed required is now 3-8 Mb/s when BT's original requirement was 500Kb/s and I only get 1.25Mb/s (used to get 5Mb/s before switching).
    So if anyone out there is thinking of taking BT Broadband, think again as customer service is as bad as it gets. Take a look at BT Forums.
    Named after my cat, picture coming shortly
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I suppose I am lucky. I got the Sky "pay once, watch forever" deal, just typed in the card number and there are now 3 sports channels for free.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • VisionMan
    VisionMan Posts: 1,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Never a truer word was spoken.
    I've been trying to get BT Sport over broadband for 3 weeks without success. Have spent hours talking to BT technical support going through the same routine and I still can't receive Sport. Am concerned to read clarecymru's post that speed required is now 3-8 Mb/s when BT's original requirement was 500Kb/s and I only get 1.25Mb/s (used to get 5Mb/s before switching).
    So if anyone out there is thinking of taking BT Broadband, think again as customer service is as bad as it gets. Take a look at BT Forums.

    BT Vision has always required a minimum line speed of 3Mbps. And its now 4. So you can't get it via that route.

    Can you view the app OK?
  • caveat_emptor
    caveat_emptor Posts: 765 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 23 August 2013 at 10:39PM
    VisionMan wrote: »
    BT Vision has always required a minimum line speed of 3Mbps. And its now 4. So you can't get it via that route.

    Can you view the app OK?
    Not sure what you mean by view the app. I get as far as 'watch' video but the loading icon never stops. When I signed up for BT broadband speed estimate was 1-4 Mb/s. If BT new it could be as low as 1Mb/s and minimum of 3 ws required then they should have flagged this as a problem. Will have to take another look at speed requirement for SD as I recall about 500kb/s was required.
    Just checked legal stuff and it says minimum of 400kb/s.
    Named after my cat, picture coming shortly
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