Help please!!! transferred £300 into the wrong account.

Hominu

Archi_Bald wrote: »

If you read through the forum, you will find that at least one bank (HSBC), but probably others, take the sending a £1, followed shortly by a larger amount, to the same sort code/account number as a sign of fraud.

I normally send £1 to a new account which seems to appear on the other account immediately (as in, I only have to refresh the page), and then send £999 or so, which is sent immediately, but seems to take an hour or so to show up at the receiving bank. I assume its the receiving bank being slow as the 'Available balance' increases, but the statement isn't updated for a few hours.

marlewuk

transfer funds are almost like paying cash. If you send cash to the wrong address then you are screwed or in this case wrong sort & a/c.

I feel sorry for those when i hear that they sent funds to the details provided, the recipient queries why they've not recieved the funds - then find out it was the recipients fault quoting the wrong number. Sender out of pocket

pepper33

I am butting in here, but you all seem to have a great deal of understanding of the banking system, which I don't have.
Nationwide took my overdraft facility of me, and then a mistaken payment from HMRC was put into that a/c. It was benefit money, and they will not give it back to me, which I need to pay off my mortgage arrears. Plus it was a tax rebate of over £1000, as I was very ill last year, and didn't earn that much.

~Chameleon~

pepper33 wrote: »

I am butting in here, but you all seem to have a great deal of understanding of the banking system, which I don't have.
Nationwide took my overdraft facility of me, and then a mistaken payment from HMRC was put into that a/c. It was benefit money, and they will not give it back to me, which I need to pay off my mortgage arrears. Plus it was a tax rebate of over £1000, as I was very ill last year, and didn't earn that much.

Banks have the ability to withdraw overdraft facilities whenever they feel like it. You were made aware of that when you originally requested it.

Archi_Bald

pepper33 wrote: »

I am butting in here, but you all seem to have a great deal of understanding of the banking system, which I don't have.
Nationwide took my overdraft facility of me, and then a mistaken payment from HMRC was put into that a/c. It was benefit money, and they will not give it back to me, which I need to pay off my mortgage arrears. Plus it was a tax rebate of over £1000, as I was very ill last year, and didn't earn that much.

Is this a multiple of your previous posts on this matter? https://forums.moneysavingexpert.com/discussion/4699191

pepper33

No one seems to be giving me an answer, at least on Consumer Action group, the forum people are more helpful

JuicyJesus

pepper33 wrote: »

No one seems to be giving me an answer, at least on Consumer Action group, the forum people are more helpful

CAG take a far more strident line on a lot of things. They clutch at straws a lot and are often wrong.

pqrdef

Gromitt wrote: »

Ask user to enter the account number, sort code and amount and then press "Next" or "Confirm" or whatever to get to the next page.
Then ask the user to enter the account number, sort code and amount again.

Like when you change a password or PIN you have to key it twice. It only catches one kind of mistake, and not always then, but it would still be a big improvement.

pqrdef

~Chameleon~ wrote: »

Anything else you'd like your hand holding for?

Yes, since you ask. As a not very bright poorly-educated and naive member of the general public with little understanding of how things work, who finds life in general a bit of a struggle, I need my hand held with loads of things. And there are millions of us.

pqrdef

JuicyJesus wrote: »

Meanwhile, in pqrdef-land, Everything Is The Fault Of The Banks Somehow, so they should change everyone's sort code and account number in order to protect a tiny minority of stupid people from the consequences of not being able to input, check and confirm an eight digit account number correctly when carrying out basic financial transactions involving real money.

And if they don't do this, they're complacent.

Yes. That's why most debit and credit card numbers are checksummed now. The need is acknowledged.

That's why National Girobank used to use 9-digit account numbers, starting with a check digit. For BACS purposes the check digit was incorporated into the sort code. That was decades ago. But nobody else followed the lead they tried to give.

Anybody who sets up Direct Debits will tell you how many people can't give their own account details correctly. And sometimes the payment then gets taken from the wrong person's account (in spite of "Account name exactly as it appears on debit card").

This is why BACS now supports the account number validation service, as on sites like Postcode Anywhere.

But Santander (following Abbey, though ironically it's also the heir of Girobank) prefers to waste its sort code space rather than exploiting the available redundancy. So if you go on Postcode Anywhere and type in a Cahoot account, it'll say it can't validate it. And if you try to switch that account to Nationwide, the Nationwide website won't accept the instruction. It's not just complacent, it's broken.