Compensation for delayed flights Discussion Area

111KAB

grey.skipper wrote: »

So if it goes to small claim court I won't be able to do it through a UK court? Thanks.

Correct - the local Court is also in Swords but don't let this put you off if your case is 'sound'. My Court case cost 15€ (£700 or so claim amount from memory) and RA paid out before claim was heard - this was not a delay claim by the way.

GLENO

richardw wrote: »

Have you started a small claim Gleno?

No, just notified them that I intended to claim for the flight that was delayed and expected a response from them.

northwest1965

dino25uk wrote: »

Hi all, Jet2 flight was delayed in July this year and have been pursuing them for compensation. Sent an NBA on Monday and received this reponse today.:
Good luck to everyone else with their pursuit of their claim.

Perhaps send the letter recorded? They never acknowledged our 1st. The 2nd was sent recorded and replied to, quickly.

YesIcan_2

American Airlines does not respond to correspondence in my experience. I filed in the small claims court a couple of weeks ago and AA has not reacted in any way. Presumably (this is uninformed guesswork) they will not defend the claim as they are content to have judgments against them, since (1) judgments will not be enforceable due to their Chapter 11 status which gives them immunity against creditors, and also (2) they have no assets in this country so no way enforcement could be succesful.
Any informed opinions gratefully received.

Reue

Centipede100 wrote: »

You assume correctly. Staff sickness and absence due to a variety of reasons is not a reason to deny your claim and adequate provision to cover such should be part of normal business planning as it is in most other businesses.

Thats what I thought. Do you know of anywhere which will state this that I can reference to them?

Thanks!

Mark2spark

Reue wrote: »

Thats what I thought. Do you know of anywhere which will state this that I can reference to them?

Thanks!

There isn't a list that itemises every single instance of what is *not* an extraordinary circumstance... the list would be too long as it would cover just about every single thing in all walks of life.
Instead there is a list of guidance on the CAA website of things that *might* be considered to be extraordinary, so that's your starting point.

Mark2spark

GLENO wrote: »

Centipede100, thanks for the reply, I first submitted the claim though on Nov 1st 2012 which is within the six years. 5 years 11 months.

Unfortunately Gleno, the 'submit a claim' terminology refers to actually filing the claim in court, not continuing correspondance with the airline.
So you are out of time.

Mark2spark

Dopey1980 wrote: »

KLM can be now be added to the list of airlines that have paid out. I have to say though, it wasn't easy. It took quite a bit of pressure and involvement from the press before they agreed to cough up.

Details please

Mark2spark

sparklet1 wrote: »

Hi all, I'm new to the forum.
I've received an email from BA accepting that my flight departure was delayed by more than three hours. However, they have reduced the compensation by 50% to 200 Euro pp because we arrived within 4 hours of the scheduled arrival time.
Is this reduction correct? I'm actually really pleased that they have replied at last.

Can you confirm the departure airport? I see Centipede has determined it is Malaga, but I don't see you have mentioned it.
If so, then yes it's a BA error as the distance is less than the threshold for reducing the compo by 50%.

poet123

111KAB wrote: »

Correct - the local Court is also in Swords but don't let this put you off if your case is 'sound'. My Court case cost 15€ (£700 or so claim amount from memory) and RA paid out before claim was heard - this was not a delay claim by the way.

If it had gone to court as seems likely with the delay claims I assume you can have it transferred to a local court or is that not how it works?