Compensation for delayed flights Discussion Area

chilster11

Hi All
First time of posting..
My family and I were delayed at UK airport for 6hours, but were not given reason- technical or not.. after reading through these posts I see that we may not qualify for compensation is this correct?

chilster11

Hi everyone
Well I cannot believe it.... I have just received notification from the airline that they are issuing a cheque to me for the delay we incurred at the airport through technical problems. So if it is a technical problem they will pay you compensation.

chilster11

I would just like to thank MSE for the ease on using their published instructions and templates. )))

Justice13075

Well done :beer:

Jekyll

Hi,
Please bare with with on any stupid questions that may be within this post. I'm a first time flyer and unsure whether I will be eligible for any compensation after my flight home from Paris was cancelled.
So I received a text at half 7 yesterday morning (7th) to say my flight home for that morning was cancelled. We were due to take off at 9:55am local time and land at Bristol Airport at 10:15 local time. We arrived at the airport and spoke with the Fly BMI check in desk who said they were putting us onto a flight at 18:55 to Cardiff. They also offered both of us a €15 voucher for lunch at one of the terminal cafes because of the inconvenience. Also ground transport to Bristol would be provided. The flight was cancelled because the pilot was ill.
So we spent the the day in Paris and checked in etc for our flight to Cardiff. The flight took off a little later than planned as we toured the entire airport to get to an empty runway or something... So we landed at approx 19:15 local time.
By the time we went through all the checks and got our luggage we spoke with someone who said transport was arranged and he had arrived at the airport at 18:15 local time so was sent away and hoped he would return at 19:15. We (along with a few others) were waiting at Cardiff Airport until 20:30 for the minibus to turn up and finally making it back to Bristol Airport at approx 22:00
Delayed home for nearly 12 hours.
Is this a case for any compensation? Thank you in advance for any help and guidance to where we might stand, like I said I'm a first time flyer and not really sure what my rights are for this

NoviceAngel

Sounds like your due compensation, start by reading Vaubans guide, that explains everything.

JPears

Sounds like Flymaybe are having numerous issues with "sick" pilots. Freind of a friend had their flight cancelled to Dusseldorf on Friday due to sick pilot.

Jekyll

Thanks for the info. I'll take a read and see whether it all makes sense to me to see if I can make my claim

NoviceAngel

Jekyll wrote: »

Thanks for the info. I'll take a read and see whether it all makes sense to me to see if I can make my claim

If you take it steady, there is a lot to absorb but it’s an excellent guide - if there’s anything your not sure of re-post and we’ll help:)

Alan_Bowen

If the pilot had become ill at the airport, there may be no compensation payable but BMI Regional have had a lot of technical problems with their jets recently, which would justify compensation so take everything you hear from the airline with a large pinch of salt. I presume they put you on a Flybe flight back as BMI do not fly to Cardiff? Interestingly, both Paris flights operated on time today......