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AXA pulling out of pet insurance

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  • walwin
    walwin Posts: 8,713 Forumite
    Part of the Furniture I've been Money Tipped!
    I've just received the renewals for the cats (Maisie's doesn't renew until November) and TBH much better than I was hoping:

    Mia has gone to £7.16 = +35%
    Archie has gone to £10.38 = +43%

    I guess it depends how you look at it - still affordable & only a few £s each BUT still an awful lot above inflation!

    Maisie's may be a different matter ...........

    How old are they now rising?

    They increased the premiums for Winnie by 43% in 2011 when she was 12
  • walwin wrote: »
    How old are they now rising?

    They increased the premiums for Winnie by 43% in 2011 when she was 12

    5 & 8

    TBH I was expecting Archie's to go up more than that as his birthday is in November so only just sneaks into their renewal window before an extra year goes on!

    They are def going up though as Archie was £7.29 this year at age 7 and Mia's is now nearly that at age 5
    Grocery Challenge £211/£455 (01/01-31/03)
    2016 Sell: £125/£250
    £1,000 Emergency Fund Challenge #78 £3.96 / £1,000
    Vet Fund: £410.93 / £1,000
    Debt free & determined to stay that way!
  • I've just received the renewals for the cats (Maisie's doesn't renew until November) and TBH much better than I was hoping:

    Mia has gone to £7.16 = +35%
    Archie has gone to £10.38 = +43%

    I guess it depends how you look at it - still affordable & only a few £s each BUT still an awful lot above inflation!

    Maisie's may be a different matter ...........
    I wouldn't be so bothered by an increase over inflation, but mine was high to start with (£27 per month) and the increase and the amount are both ridiculous (a £163 and 610% increase to £190 per month). So far I haven't heard for any other increase quite as ridiculous as mine. And totally unaffordable.
  • Kinski
    Kinski Posts: 874 Forumite
    Part of the Furniture 500 Posts PPI Party Pooper
    Radio 4 you and your's is possible doing something about AXA's decision to stop pet insurance, below is the facebook link telling you about it
    https://www.facebook.com/groups/houndoutHalifaxandlloyds/
  • FYI - this topic should be covered on Radio 4's You and Yours on 5th Sept (this Thursday) - I was interviewed by them today about my case and they're trying to get hold of Axa for a statement. 12-1pm, after the news.
  • Kinski
    Kinski Posts: 874 Forumite
    Part of the Furniture 500 Posts PPI Party Pooper
    Thanks Sophie and thanks for joining us over on facebook :T
  • I just had my renewal notice through from Axa - went from £26.83 per month (1 year-old cocker spaniel in London) to £190.26 per month (that's £2,283 per year!!). I made 3 claims this year, with payouts amounting to £854, the last of which was for £360 a congential cataract that has just been diagnosed. Obviously I have declined the renewal, but now find myself with a young dog with a congenital cataract which will now be uncoverable.

    Basically Axa has increased my premiums so much (that's 7 times as much as last year) so that I have to leave. Not quite sure what to do - absolutely shocked and disgusted, given that I paid more to get lifetime cover. I called Axa and they said that it wasn't a mistake and that was the best quote they could give. I asked if it had anything to do with Axa pulling out of the market but the clerk said nothing.

    I will make a complaint to Axa, as well as report it Ombudsman, Sunday Times, etc...


    Did you have any joy with the ombudsman over your pet insurance premium hike with AXA? I'm in the same boat with my renewal quadrupling - it's ridiculous
  • jessmist
    jessmist Posts: 728 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hi,
    I have just received my renewal for my 2 year old border collie.
    I was paying £9.04 a month. The new price is £9.93 so i am quite happy with that. I have never needed to claim in the 2 years.
  • Paradigm
    Paradigm Posts: 3,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I gave up pet insurance after an incident with Animal Friends, instead I've been paying £100 a month into a savings account for the past 3 years ish. This is less per month than I was quoted for cover on my two.

    I realise that this sum could be eaten up pretty quickly in the event of a serious illness but I couldn't justify giving even more per month to a company that used every excuse it could find to wriggle out of payment.

    Up to now I've been lucky & they're pretty healthy.... touch wood ;)
    Always try to be at least half the person your dog thinks you are!
  • janceyb
    janceyb Posts: 44 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I got my renewel in for my 14 month old Akita yesterday from £16.16 to £17.90. really please. most people I know with akitas pay £30-40 for the cover I have.
    New to Comps!
    Wins so Far: None
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