AXA pulling out of pet insurance

rising_from_the_ashes

Pd off as all 3 of mine are covered by axa

Like others thought they were safer than say a supermarket or retailer as insurance is their business

I hope if they have to continue cover its for everyone not just those with existing policies

Their cover is goosd & they don't charge % of costs when pet gets over a certain age as big cat is:( so finding other cover is going to be hard & more expensive

krlyr

Ditto that. I couldn't get lifetime cover with Petplan now for Casper even if I wanted to. Argos' platinum seems to be a comparable cover but it's just quoted me £140 (vs AXA's current £50) for the pair, so a huge jump and that's without declaring Kiki's hypothyroidism.

Going to look back at other policies I got quotes from last year..though I remember no one coming in as cheap as AXA for a comparable product, which is why I stayed with them the year before (before Kiki's condition)

cassiehagger

NEWS: Just been on the phone to axa and poor lady didn't have any answers. As we was speaking she was handed a memo and has confirmed that any existing policies can be renewed they will stop providing to new customers though. Therefore pre existing conditions will be still covered with AXA.

Nod_Off

I read about this on facebook last night and I am really ticked off. I also feel a little bit daft after advising people time and again to stick with policies from companies who only deal with insurance and avoid supermarkets, banks etc. That's come back to bite me on the bum!

My policy is up for renewal next month so I will hopefully be hearing from them soon about where I stand. In one sense, I'm fortunate in that my dog has no pre-existing conditions so it should be easy enough for me to change insurers but the reality of that is that my options appear to be quite limited. Most companies are offering me a much inferior policy for about 3-4 times what I'm paying now and whose to say that I won't find myself in the same position next year if they too decide to pull out. Petplan, which would be the safest option (if there is such a thing now!) will only give me a 12 month policy.

Cheers Axa! :mad:

Kinski

cassiehagger that will be a great relief. I've emailed them on their claims email addy ( the only one I had ) just to try and get something down in writing from them, I'm just hoping they've not changed their t&c's that they go through when your on the phone renewing with them, they go through them that quick that it's hard to keep up, on the other hand if they are changing anything then surely they must need to tell you about it in writing. I've two policies with them one not due for renewal until April and the other is July next year. I think until I hear about it in writing I'm going to be panicking ( I panic about everything :rotfl: )

cassiehagger

If u get it in writing that would be good, would you share it with me if you do? I have relaxed abit still going to be in back of my mind though. My other dog who doesnt have pre existing due for renewal next month

lee111s

Surely that opens the door for them to massively bump existing customers premiums though..I'll wait and see what the renewal is next year!

Kinski

Of course , I've struggled to pay the insurance this year as I'm no longer working and I'm having to rely on my lovely ( don't call him that often :rotfl: ) oh to help me out.

cassiehagger

lee111s wrote: »

Surely that opens the door for them to massively bump existing customers premiums though..I'll wait and see what the renewal is next year!

Probably does but unfortunately theyvhave us over a barrel

KxMx

Still deciding what to do but think I need more info from Axa first. I am in the position of being able to change insurers and Argos have actually come up with a quote £1pm cheaper than what I am paying now for the same cover, superior in come respects because they'll pay for death until 11 whereas I am already not covered with Axa for that. PetPlan no good as I cannot in anyway afford a % of vet's bills which is what they will shortly give me.
So I am tempted to jump ship now but I probably need more info to make an informed decision.
My insurance just renewed last month by the way and there was a £3 pm increase when in the past it's been around £1. May be due to her age of maybe not. No claims ever.