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B&Q return nightmare

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  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Getting it sorted by the manufacturer could prove problematic unless the plumber does it as Mira state that the warranty only covers the original purchaser.
  • lincroft1710
    lincroft1710 Posts: 18,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Can someone please remind me if SOGA still applies when it is a B(usiness) T(o) B(usiness) transaction as the plumber is a business and not a private purchaser.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Can someone please remind me if SOGA still applies when it is a B(usiness) T(o) B(usiness).

    Sale of Goods Act still applies.

    It's only the consumer specific sections, PART 5A Additional rights of buyer in consumer cases, that don't apply.
  • outlaw777
    outlaw777 Posts: 881 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Just sent an email to head office, hope this helps!
    Which is why I suggest speak to a manager. Also I have found an e-mail to customer services at Head Office will get a result if face to face at branch doesn't work
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