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Am I entitled to a refund for a guides trip?

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Comments

  • Tallulah1 wrote: »
    I offered to give the place to another guide who I know wasn't attending and was told I couldn't do this. Would rather give the place away than it just go to waste.
    Will now wait and see what the guide leader can sort out!

    Can't see why they wouldn't do that, seems fair to me.
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  • mountainofdebt
    mountainofdebt Posts: 7,795 Forumite
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    What I think was meant by insurance is that they have insurance for accidents etc whilst on the trip but they don't have insurance for the OP' situtation ....and in fairness why would they?
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  • ThumbRemote
    ThumbRemote Posts: 4,739 Forumite
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    What I think was meant by insurance is that they have insurance for accidents etc whilst on the trip but they don't have insurance for the OP' situtation ....and in fairness why would they?

    I agree. They'll be covered by their own liability insurance for the trip, but won't have cover for cancellations.

    I also see no reason why they couldn't transfer the place to someone else though.
  • Valli
    Valli Posts: 25,532 Forumite
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    Any chance of a partial refund then, OP?
    Don't put it DOWN; put it AWAY
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  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    I don't see why they will not transfer the place.
    Would OP be entitled to a refund based on a refusal by the Guides to mitigate losses and allow OP to recoup some money?
  • peachyprice
    peachyprice Posts: 22,346 Forumite
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    What I think was meant by insurance is that they have insurance for accidents etc whilst on the trip but they don't have insurance for the OP' situtation ....and in fairness why would they?

    Beacuse they've boooked a holiday on behalf of OP. Would you book a holiday without taking out insurance that meant you weren't covered if you couldn't travel due to injury?
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  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    edited 22 July 2013 at 6:55AM
    In these sorts of cases it is more usual to try to fill the place. The only time I ever knew this not to happen was if a trip involved a flight so names couldn't be changed or if the parent was difficult. Did you ask what could be done or could it have seemed you were demanding a refund ?

    Are you dealing with this at local level or have you gone to head office ?
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  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    Beacuse they've boooked a holiday on behalf of OP. Would you book a holiday without taking out insurance that meant you weren't covered if you couldn't travel due to injury?

    If its a Uk holiday you'd be amazed how many people don't take out cancellation insurance.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

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  • starrystarry
    starrystarry Posts: 2,481 Forumite
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    duchy wrote: »
    If its a Uk holiday you'd be amazed how many people don't take out cancellation insurance.

    Yep, I never do.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    If they can't fill the place = no refund.

    If they fill the space = refund (less perhaps a small admin charge but I doubt that)

    If they fill the space at reduced rate = refund the difference

    If they refuse to fill the place then I think you have an argument, especially with a couple of weeks to go.
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