Official Free Boilers and Insulation guide discussion

skintdairymaid

We are just starting to look into this as i believe we are now eligible. Has anyone used npower or EDF? many thanks

POLAR_BILL

skintdairymaid wrote: »

We are just starting to look into this as i believe we are now eligible. Has anyone used npower or EDF? many thanks

I tried with EDF but they said I was eligible but my 25 year old inefficient boiler working at 65% effectiveness was not. However, using N Power now and their surveyor said it needs replacing so I am hoping for a positive result - will report the outcome.

quebec1

Hi,

I recently had an assessment for a replacement boiler. I receive pension credits and my boiler is over 10 years old. Its a Worcester Bosch 350 highflow.
The engineer informed me that as my boiler was working, I did not qualify. He also stated that if it breaks down, parts are still available for this model.
Is this true?

Thanks.

haz25a

quebec1 wrote: »

Hi,

I recently had an assessment for a replacement boiler. I receive pension credits and my boiler is over 10 years old. Its a Worcester Bosch 350 highflow.
The engineer informed me that as my boiler was working, I did not qualify. He also stated that if it breaks down, parts are still available for this model.
Is this true?

Thanks.

Hi,

If you go back to the first post on this thread and click on the blue link it will give you more info on eligibility criteria. I would have thought that due to it's age it would be classed as non-energy efficient?

All the new boilers that are being installed under this scheme are condensing boilers. You may want to some research into them. Worcester are good boilers and if it's working then you might want to stick with it. I wish I had! (See my previous posts)

I still have no heating or hot water!

Rubywine

Just started the research and have been contacted by my fusion heating via one of the links. they are calling next week for the survey and to see evidence of benefits

Has anyone had any experience with them.

Tracey1_2

I had an assessment over 6 months ago and was told I would qualify for free cavity wall insulation. I was told that it would be a company called Dyson doing it. Then I didn't hear anything for 3 months. I called Dyson to ask when it would be and was told someone would contact me and it should be done within about 2 weeks. That was 3 months ago. I called Dyson again and have so far been unable to get an answer - the phone just rings out. Has anybody else had a similar experience? How long is the 'normal' wait time between assessment and fitting? I was hoping to have this in place before the weather started to get colder.

colin13

haz25a wrote: »

British Gas are all about sales, sales sales, money, money, money. They told me I would have difficulty getting parts the minute my Worcester boiler turned 10 years old! They can use generic parts.

I'm sorry I didn't do more research into condensing boilers before my installation, if I knew then what I know now, I wouldn't have bothered! My 12 year old Worcester boiler was working perfectly well, I got a Potterton boiler installed by British Gas on 6th August, connected to rainwater pipe and it backed up, flooding my property twice and the boiler is now knackered. British Gas are refusing to install a new one so the matter is now with my MP. I have had no hot water or central heating for two weeks now!

Old boilers were built to last. The average lifespan of a condensing boiler is apparently 10 years and most of the parts are plastic.

My advice is, if your boiler is working fine then leave the condensing ones alone until you absolutely have too. I wish I had!

got a new onensing boiler a month ago ,not worked correct for full week yet,my old boiler was 20 years old,and still working well,i also wish i hadnt done it

windydan10

Hello im new to forums so apologies for any mistakes. We have just had a gas safety inspection done on our very old boiler. Although safe the engineer said because its so old its very uneconomic to run. I have on his advise searched boiler schemes and qualify on more than one count to receive a new boiler. The problem we have is we are housing associating tenants and this means we dont qualify. I have phoned and tried to speak to my housing association but to no avail? Does this mean that because we are housing association tenants we are discriminated against when it comes to benefiting from a government backed scheme to save money and the environment? From what I can gather the housing associations will get help from the government for the costs but our housing association doesnt seem to want the extra work so they just fob you off! Has anybody else fallen into this loop hole that lets down some of the people that need it the most?Does anybody know if the housing associations have a duty to replace boilers that dont meet certain criteria? I.e over 20 years old like ours!your help would be kindly appreciated.

Richie-from-the-Boro

windydan10 wrote: »

Hello im new to forums so apologies for any mistakes. We have just had a gas safety inspection done on our very old boiler. Although safe the engineer said because its so old its very uneconomic to run. I have on his advise searched boiler schemes and qualify on more than one count to receive a new boiler. The problem we have is we are housing associating tenants and this means we don't qualify. I have phoned and tried to speak to my housing association but to no avail? Does this mean that because we are housing association tenants we are discriminated against when it comes to benefiting from a government backed scheme to save money and the environment? From what I can gather the housing associations will get help from the government for the costs but our housing association doesn't seem to want the extra work so they just fob you off! Has anybody else fallen into this loop hole that lets down some of the people that need it the most?Does anybody know if the housing associations have a duty to replace boilers that don't meet certain criteria? I.e over 20 years old like ours!your help would be kindly appreciated.

I have phoned and tried to speak to my housing association but to no avail?

- does this mean you rang you HA and got no answer
- or rang your HA and they said no

the engineer said because its so old its very uneconomic to run

- they all say that its their sales job to get people to buy new ones, see #130 above

do the housing associations have a duty to replace boilers that don't meet certain criteria

- yes, but the question is what criteria
- it will not be because a salesman is trying to dupe a householder

No one is discriminating against you, you chose to live in the social housing sector, that same housing association have a duty to bring their housing stock up to standard. Just what did the HA say you in relation to your request for a new replacement boiler ?

naynesh

Hi,
I am going via Eon as my tenants are eligible (child tax credit) for the free boiler replacement. 3 bed house in East London (Essex)

I have been on the phone to Eon for 3 weeks trying to get a date on when surveyor can come out to do initial inspection. I shall call again tomorrow to see the status.

I have an old back boiler in the chimney with a copper water tank in the bedroom (not an immersion tank as it does not have heating element and gets hot water from boiler)

Has anyone else got this set-up and applied for this scheme?

What would I expect? Would I get new boiler? if so, it will have to be moved to a place where the flu goes to an outside wall, will I have to pay the costs?

Can I get radiators replaced on this scheme?

If you can give me any indications and advice that would be grateful.

I feel after reading posts on here, its not better then the "warm front" scheme offered last year where in my Grans house they replaced boiler with Valiant make (moved to diff location), all pipe work, 6 new radiators all for FREE.

Any help

Thanks