HELP < POSS TROJAN

trevor_john

Hi Guys.

I am on BT Broadband and have been fine for approx 6 months.A few days ago BT Yahoo issued a new update and i downloaded it.Since then my pc has been very slow and generally a pain.I ran BT antispy and it comes up tnhat i have a Trojan Downloader or sometrhing,yet when i run my BT antivirus which takes for ever nothing is found.I have tried deleting/removing it but it keeps coming back.Any ideas guys?

regs Trevor

sicker

You could try a system restore to a point before you downloaded the bt yahoo upgrade (i dumped it quick)

John

bridiej

trevor_john wrote:

Hi Guys.

I am on BT Broadband and have been fine for approx 6 months.A few days ago BT Yahoo issued a new update and i downloaded it.Since then my pc has been very slow and generally a pain.I ran BT antispy and it comes up tnhat i have a Trojan Downloader or sometrhing,yet when i run my BT antivirus which takes for ever nothing is found.I have tried deleting/removing it but it keeps coming back.Any ideas guys?

regs Trevor

Now you come to mention it mine has got slower since downloading a BT Yahoo thing, it was to do with email accounts!!!

Whitefiver

I would try a combination of our old favs Spybot, AdAware, and maybe even Hijackthis which I believe are all freeware, or at least have free versions.

That should rid you of most of the trojans/spyware and other assorted malware.

Hope that helps.

Regards,

White

trevor_john

Thanks for all your replies.

I tried a restore to a few earlier dates and it went thru the motions and then said unable to restore to the requested point GGRRRRR.

Also thanks for the other suggestions.Do you have a link to any trusted sites that have what you suggest White ?
kind regards Trevor

Debt_Free_Chick

Is there any more information about the Trojan Downloader, please? Might help some of us to find the right solution.

More importantly, how did you get a trojan on your system? Do you have a firewall?

trevor_john

Yes I do have firewall and anti virus.I am a bit annoyed as that should have stopped it.It all seems to have happened after the BT Broadband latest update download.It comes up when i run BT anti spy but when i run the ez virus protection (also BT supplied) it does not find it.

Any help would be great,.thanks

Debt_Free_Chick

It might not be a trojan. It might be something "unknown" in the BT update that BT Anti-Spy <thinks> is a trojan. I know this sounds bizarre, but anti-spyware relies on someone defining rules as to what a trojan might be. When a new trojan is identified, then it's identity is added to the rules as "definitely a trojan".

Are there any BT forums? Is it worth a look there? If it is related to the BT update, you can bet there'll be plenty of people on the BT forums bellowing about it.

Otherwise, does BT Anti Spy come up with a name of this trojan or something to identify it?

criminal_smile

Havwe a look at the third sticky down on this board. It's a discussion on the best available AV / Firewall / Malware scanners.

trevor_john

I also now tried to restore to another date.This is the 4th attempt and each time when the pc restarts it says unable to restore to the point requested.

trevor_john

I also just ran BT anti spy and it came up with this:

Peopleonpage Hijacker hkey_local_machine\software\autoloader

what is this please ?