iPad 3 (3rd generation) WIFI + 4G

pinkshoes

dalesrider wrote: »

4G arrived in the UK on 30 October 2012.



info
By Russell Jefferies December 20th 2012

That's irrelevant! The OP was given info by the shop that implied 4G would work later, which was clearly not the case.

The shop did NOT say to the OP that their device was never going to work on 4G. The OP made it clear to the shop they wanted a device that would work with 4G.

The shop has sold the OP a device that does not meet the requirements they asked for!

dalesrider

lxworld wrote: »

What has that got to do with the price of onions? Did Western Computer warn me it wasn't fit for purpose on this realisation that it wouldn't work in the UK and therefore wasn't fit for purpose?

It shows it was a well know fact before you bought the I-pad...

Did you ask if it's 4G standard would be useable in the UK?

Remember we only have your side of the story...
For all we know they did tell you, that Apples 4G was not suitable in the UK.
Who knows going forward someone may use the frequency it works on.

Can you really remember the exact wording at the time over a year ago....

Interesting to note that the article you refer to in your 1st post was written before you purchased your I-pad...
linky 01-05-12

Fosterdog

Apple said from launch date that the 4g would not work in the UK.

OP how did you know in the first place that the ipad came as a 4g model? 4g of any sort wasn't available at all in the UK at the time and there were no official launch dates set in stone, also it has been widely publicised that very few areas are having a 4g roll out and there are only a handful of places with it. 5g is likely to be rolled out before the majority of the UK gets 4g.

Why would you specifically choose a 4g model to be run on 4g without knowing that you could even use it in your area?

lxworld

Actually a sticker on the box states 4G LTE 700/2100mhz.

lxworld

Fosterdog wrote: »

Apple said from launch date that the 4g would not work in the UK.

So why did the Advertising Standards Authority get so many complaints about misleading advertising and also why did Apple brand their 4th gen IPads Wifi + CELLULAR? Why did a court ruling in Australia force Apple to offer customers exchanges? I'd post links but I'm not allowed as a newbie to the forum.

pinkshoes

Fosterdog wrote: »

Apple said from launch date that the 4g would not work in the UK.

It doesn't matter what Apple said.

It was up to the shop to tell the OP that it would never work on 4G in the UK.

It would appear they didn't!

Fosterdog

pinkshoes wrote: »

It doesn't matter what Apple said.

It was up to the shop to tell the OP that it would never work on 4G in the UK.

It would appear they didn't!

Not exactly, what I was getting at in my last post is that as there was very little information available about 4g at all at the time the majority of the population had not even heard of 4g. For OP to have a specific requirement of 4g they must have done some research into it themselves at some point prior to purchase. If this research had been done they would know that the ipad (3rd gen) wouldn't work on a UK 4g network. If OP had bought it after the launch of UK 4g then it would be different.

If there had been no prior research done, OP would have no reason to specify that they want a tablet that works on 4g in the UK, therefore the shop had no requirement to tell them about what compatibility it may or may not have with a future technology.

The shop didn't have to say one way or another anything about 4g unless they were asked about it and at the time the only people who would ask were people who already knew about it.

As long as the ipad works on cellular which is how it's advertised then that is enough, 3g is also cellular so the shop may not be the ones in the wrong but more OP bought a cellular before 4g was released and now it is in their area they regret the purchase and want one that works on UK 4g (ipad 4th gen with cellular.

There would never have been a 100% guarantee that it would work anyway as there are still a lot of black spots in this country for any type of mobile signal at all, if the OP bought the ipad to work specifically on 3g but found they had no signal unless the shop also checked networks and sold them a sim card they have done nothing wrong.

lxworld

Fosterdog, you seem to be missing the point. It states WIFI + 4G on box and receipt. It does not sate that it won't work on UK 4G networks. it was sold in the UK so I would expect an item saying 4G to do what it says on the tin and be as described, just as would not expect a cherry I'd bought to taste like a banana!

if I buy an FM radio off you and can't pick up any FM channels in an area thats meant to have signal is it my fault the radio don't work?

if there was little into it should have been labelled 3G because that's all it works with on the move.

Do you work for Apple or Western Computer?

wealdroam

lxworld wrote: »

Do you work for Apple or Western Computer?

How insulting!

Do you value anyone's opinion, or just those that agree with you?

Remember, all you get on forums are people's opinions.

MamaMoo_2

The iPads that were sold in the UK were specifically for the UK, it wasn't the same item sold in several countries as it would have had the correct plug type etc for UK use. In this case, it does not seem unreasonable to assume that the claims made on the box would also be UK specific.
As the iPad never has and never will work on 4G, whether "true" 4G or LTE, it stands to reason that these items were missold.
The advertising was clearly misleading, else the ASA would not have had Apple remove all mention of 4G from future advertisements.

The main issue you have here, OP, is that your purchase was made after the ASA ruling, and therefore you should have been informed that, box aside, it was not 4G.
Even if you can prove you were missold, you also have the issue that it's taken you over a year to find this out, and if you are lucky enough to be refunded, the retailer has every right to take into account use that you have had from this iPad.