Kettle broken 2 months out of guarantee :(

richardp1977

Nice idea, but it won't work as Powerhouse ceased trading a few months after I bought the kettle

Richard

ChuckleVision wrote: »

GO to powerhouse... purchase exactly the same kettle.

Keep hold of the receipt.

Leave it about a week, then you can take back the faulty one (or do I mean the new one !!!)

richardp1977

Dave_Brooker wrote: »

Can't you just fit an new element?

The element is concealed within the base, and appears to be welded / glued to the base of the section which fills with water when in use. Therefore, I can't just fit a new element. We did do this many years ago with an old traditional kettle (maybe a Russel Hobbs).

Richard

richardp1977

Inactive wrote: »

... no doubt made in China.. :rolleyes:

How did you know? :shocked: The base of the kettle says "Made in PRC"

apduk

richardp1977 wrote: »

How did you know? :shocked: The base of the kettle says "Made in PRC"

prc = peoples republic of china, unless im really wrong?

Inactive

richardp1977 wrote: »

How did you know? :shocked: The base of the kettle says "Made in PRC"

It is almost impossible to buy any electrical item that isn't made in China these days..

Inactive

apduk wrote: »

prc = peoples republic of china, unless im really wrong?

Yes, I think we had all worked that out..:rolleyes:

Do try to keep up.. :rotfl:

richardp1977

Tefail have offered the following:

1. return product to point of purchase (contract remains with retailer)

2. contact any local electrical repair agent speak to Tefal authorised service dealer.

3. possibility fo offering you a new product at a reduced price.

I phoned, and they offered at Tefal Vitesse in Brushed Stainless for £19.79 including delivery, or a Vitesse S (white plastic) for the same amount.

I think I'll probably do better in our local Robert Dyas store.

Does anyone have any recommendations for a reliable kettle?

Richard

Inactive

This may fit the bill Richard, others available, free delivery as well.

http://www.amazon.co.uk/Philips-HD4682-Cordless-Jug-Kettle/dp/B000EYEYUE/ref=sr_1_2/026-6515547-4450006?ie=UTF8&s=kitchen&qid=1181047464&sr=1-2

ellimay_2

I had the same problem with my zanussi dishwasher which is just under 2 years old. The thermostat has gone and it's going to cost me best part of £100 to fix it. I contacted zanussi and they say then cannot help! I have decided to purchase a new one rather than throw good money after bad

buxtonrabbitgreen

I have had a Morphy Richards filtermaster for 10 years and it is still going strong. We bought a sainsburys basic kettle for work for £4.99 2 years ago and that is still going strong as well. hope that helps.