Kettle broken 2 months out of guarantee :(

Inactive

Dave_Brooker wrote: »

I'd rather buy one good quality kettle and get it repaired when necessary than loads of the cheapo Chinese £5 which only last a year or so...

...

A bit like the so called quality Tefal, that only lasted 14 months and was no doubt made in China.. :rolleyes:

Just get another kettle .. sorted.;)

mpython

:rotfl:

Dave_Brooker wrote: »

I'd rather buy one good quality kettle and get it repaired when necessary than loads of the cheapo Chinese £5 which only last a year or so...

It's getting to the stage where all you can buy is cheap throwaway junk...

Or for the opposite point of view on the economic benefits of chinese production...(post 5 by Dave Booker in a thread about strimmers) ...

"Buy a petrol one (they're cheap now thankyou China)"....

http://forums.moneysavingexpert.com/showthread.html?t=467031

deanos

Dave_Brooker wrote: »

I'd rather buy one good quality kettle and get it repaired when necessary than loads of the cheapo Chinese £5 which only last a year or so...

It's getting to the stage where all you can buy is cheap throwaway junk...

Dave_Brooker wrote: »

Buy a petrol one (they're cheap now thankyou China), the electric ones are a bit weak in comparison, and you don't need to worry about miles of extension lead...

:rotfl: .

royalsteve

ChuckleVision wrote: »

GO to powerhouse... purchase exactly the same kettle.

Keep hold of the receipt.

Leave it about a week, then you can take back the faulty one (or do I mean the new one !!!)

Thats actually fraud. I wouldnt recommend anyone does this.

royalsteve

richardp1977 wrote: »

I bought a Tefal kettle from Powerhouse on 02 Mar 2006 - the kettle broke yesterday. I think the element has broken, as the in use light comes on but the water does not get hot.

Powerhouse ceased trading last year. Anything I can find online, states to take faulty good to the retailer for refund / replacement etc.

The kettle came with a leaflet, stating that Tefal guarantee it for 12 months from purchase.

Do I have any legal (or other) rights to to refund, repair or replacement, given that it broken only 7 weeks outside the guarantee period?

regards,

Richard

I would just speak to Tefal and state as someone else did that you are unhappy that it has lasted only 14 months. They may send a new one free or offer a discount, say 50% (25 % is pretty poor).

I sent a Roberts radio back to the manufacturer and they repaired it. I am pretty sure thats over 1 year old, but has only been used for 2 weeks in that time as it has been stored in its box until recently.

Dave_Brooker

mpython wrote: »

:rotfl:


Or for the opposite point of view on the economic benefits of chinese production...(post 5 by Dave Booker in a thread about strimmers) ...

"Buy a petrol one (they're cheap now thankyou China)"....

http://forums.moneysavingexpert.com/showthread.html?t=467031

It's nice to see that you so *throughly* read all my posts....

VIJAY_FROM_KENT

Baileys_Babe wrote: »

I disagree we should go back to a time where we repaired items not just replaced them frequently with low quality products.

Don't we all, but it isnt going to happen! As proven with the case of this Tefal kettle, just because it is more expensive, doesnt mean it is better. Likewise a cheaper price doesnt mean inferior quality, e.g. mass production Japanese cars compared to many American/British manufacturers...

mpython

Dave_Brooker wrote: »

It's nice to see that you so *throughly* read all my posts....

:rotfl: :rotfl: :rotfl:

Dave_Brooker

mpython wrote: »

:rotfl: :rotfl: :rotfl:

It's also nice to see that your plan to ignore me is going so well...

mpython

Dave_Brooker wrote: »

It's also nice to see that your plan to ignore me is going so well...

:rotfl: :rotfl: :rotfl: