Joining the Santander123 Complaints Club!!

fozziebeartoo

Innovate - your replies are usually so measured and helpful.

Why you would appear to take umbridge to my tongue in cheek comments, I have no idea....

Of course I dont REALLY think there is a problem.

Hope not anyway.

Obviously a small attempt at a slightly light hearted comment, does not go down well here.

I promise never to attempt to make a jokey post here again........;)

innovate wrote: »

That "123 complaints club" fozziebeartoo has joined so far consists of exactly one member - fozziebeartoo. Who doesn't even know whether the "problem" (that isn't actually a problem) is with Santander or the receiving bank, or somewhere in the middle in the FP system. But let's complain about Santander, it seems to be hip amongst some communities.

fozziebeartoo

Thanks for that barak.

I actually didnt know it could take that long!!

Transfers to and from Halifax and Nat West have always been instant.

Maybe I have just been lucky before!

barak wrote: »

When did you do the transfer? How long have you waited? As has been said many times on this forum, it doesn't have to be there until the end of the second working day.

innovate

fozziebeartoo wrote: »

I did search.

And found them.

Where did you find a "Santander 123 complaints club"?

innovate

jackieblack wrote: »

In my experience, for perfectly justifiable reasons

If we take the subject of this thread: given the info provided by the OP, there is absolutely zero reason for any complaint at the present moment.

Angelicdevil

innovate wrote: »

If we take the subject of this thread: given the info provided by the OP, there is absolutely zero reason for any complaint at the present moment.

Do you work for Santander?

jackieblack

innovate wrote: »

If we take the subject of this thread: given the info provided by the OP, there is absolutely zero reason for any complaint at the present moment.

Granted, but my comment was in respose to this one about 'Santander-bashing' being 'fashionable',

innovate wrote: »

But let's complain about Santander, it seems to be hip amongst some communities.

implying that any complaint must be to 'jump on a bandwagon', rather than for any justifiable reason.

I'm just saying that, in my experience, there are some perfectly valid reasons why there are some people with little good to say about Santander.

(The OP not necessarily being one of them )

bengal-stripe

fozziebeartoo wrote: »

This was my 1st and 2nd transfers, so very helpful to know it can be that slow

It's the fraudsters favourite method: make a small transfer to see if it all works, then make a substantial one immediately after (if you come back for the big-one later, the fraud might have been discovered and the account has been closed down.)

The combination of small transfer followed by a large one immediately after, flagged it up as suspicious. The transfer should go through with a few hours or a day delay. Once you have established a payee account, the next transfer (a week or a month later) should go through without a hitch.

innovate

Angelicdevil wrote: »

Do you work for Santander?

LOL. The typical question of people on this board who have run out of arguments.

For the record: I do not work for any bank (or BS), never have, and never will. This does not mean that I do not have accounts and personal experience with most of them.

innovate

bengal-stripe wrote: »

Once you have established a payee account, the next transfer (a week or a month later) should go through without a hitch.

But there is still no obligation that the payment arrives the other end before the end of the next working day. The fact that the vast majority of FPs now do happen almost instantly doesn't invalidate the timescale prescribed by law.

bengal-stripe

bengal-stripe wrote: »

......the next transfer (a week or a month later) should go through without a hitch.

innovate wrote: »

.......The fact that the vast majority of FPs now do happen almost instantly doesn't invalidate the timescale prescribed by law.

That's the reason I said "should", and not "will definitely"!

Even if the transfer arrives the next day, but hasn't been held-up by security issues, it will have gone through without a hitch.