Aldi Facebook Page Kicking Off after Parking Eye LBAs

Coupon-mad

''thought leadership''

What's that - some sort of Newspeak?! Utter corporate drivel - so glad I am not office bound now! Makes you laugh people still think words like that are clever.

sarahg1969

Have you seen the DVLA's response to the FOI request on whatdotheyknow? I knew they had made a lot of keeper enquiries, but.... Wow!

https://www.whatdotheyknow.com/request/194646/response/483801/attach/html/2/FOIR3811%20Annex%20A%20Volumes.xls.html


https://www.whatdotheyknow.com/request/187028/response/463989/attach/html/2/FOIR3742%20Gill.pdf.html

taxiphil

I can't believe Weber Shandwick have made a business out of copying and pasting a handful of stock responses onto a Facebook page all day and passing themselves off as "experts" in "communication".

Their comments are badly worded and sound like they regard everything as a subjective matter even when it's a matter of fact - e.g. "we're sorry to hear you feel this way". I've seen many of their customers get antagonised by that response, not just over PE related gripes but complaints about rotten food etc.

And the way they handled the Halal turkey scandal of Christmas 2013 was an absolute shambles.

Whatever Aldi are paying Weber Shandwick, it's too much. They could pay some geezer the minimum wage to sit in front of his PC in his underpants at home and do the same job.

How are Aldi's senior management so easily taken in by spivs and chancers like PE and WS?

Ditch them, they're cr*p!

ledsons_teeth

This conversation popped up the other day. Ever get the feeling it could have taken place in a cosy little office. Title should be The Gangs All Here.


Ashley Bryanposted to‎Aldi UK
February 16
So there it is, I've had an extra long weekend away, now tomorrow (Monday, Monday!!) comes back around and it's 'back to work' for me, and my mind is only on one thing; What shall I have in my lunchbox? Here's my, courtesy of Aldi, Great Eight!

1. Sandwiches - ham and cheese, with a nice, thick layer of low-fat spread on multigrain bread. All from Aldi, all cheap and cheerful too.
2. Packet of mi...See More
Like ·
Carla Spencer likes this.

Ashley Bryan Nah, it's too soon for a Cadbury's Creme Egg! Wait a few weeks more for this luxurious delicacy to ripen!
February 16 at 10:46pm · Like

Ashley Bryan Haha yeah. Or rainbow trout!!
February 16 at 10:48pm · Like

Carla Spencer Totally disagree, bought 2 boxes of creme eggs in Aldi on Friday!
February 16 at 10:49pm · Like

Ashley Bryan D'oh, will need something for the headache!! But I can't, cos a parrot's ate them all
February 16 at 10:53pm · Like

Ashley Bryan Don't get me started on Smarties!!! Lost in the pub quiz decider because of them. Seems they didn't have the answer at all after alll...
February 16 at 10:57pm · Like

Ashley Bryan Aldi doesn't sell half of those anyway! Luckily enough. Yay.
February 16 at 10:58pm · Like

Carla Spencer Pmsl...the smarties!!
February 16 at 10:58pm · Like · 1

Ashley Bryan I did once have some of that parmesan cheese, eeew, was like being stung by a swarm of bees! Smelt like a sunburnt wasp too
February 16 at 11:03pm · Like

Sarah Smith You get time to eat all that! Lucky lucky you. My lunch (chocolate) will be eaten en route as inwork in two towns on a Monday! Chocolate it is then.
February 16 at 11:14pm · Like · 1

Ashley Bryan lol, no, too fast-paced for that (Lunch Is For Wimps etc) it's called "the thirty seconds challenge" - I use both hands and I slap it all in at once!

(Oh Matron!)
February 16 at 11:16pm · Like

Aldi UK Hi Ashley. We hope you enjoy your lunch! Aldi UK Facebook Team
Yesterday at 9:46am · Like · 1

Ashley Bryan Ha, thanks AldiUK. I loved it. Bring on lunch time tomorrow I say!
Yesterday at 5:21pm · Like

bazster

4consumerrights wrote: »

Go for it - are you going to tell them the phone call will be recorded?

Companies tend to get stroppy when you tell them mid conversation that the telephone calls are being recorded (this can be great fun) - citing DPA and all that - especially when they telephone you stating calls may be reccorded without permission.

Actually what they should be quoting to you is the Regulation of Investigatory Powers Act 2000. Whilst it's not illegal to record telephone conversations without the other party's consent, it is illegal to divulge the content of such a recording to a third party, which renders it a bit pointless really.

When you call (or are called by) a company and they warn you that the call may be recorded they are obtaining your consent: if you don't want to be recorded you can hang up. Unlike you, they invariably give the warning before the conversation has begun.

bod1467

So all you do, is at the start of the call, just say "Please note that this call may be recorded for training and verification purposes".

bazster

bod1467 wrote: »

So all you do, is at the start of the call, just say "Please note that this call may be recorded for training and verification purposes".

Absolutely! Of course, they may just hang up.

halibut2209

bazster wrote: »

Actually what they should be quoting to you is the Regulation of Investigatory Powers Act 2000. Whilst it's not illegal to record telephone conversations without the other party's consent, it is illegal to divulge the content of such a recording to a third party, which renders it a bit pointless really.

Not quite. It's not allowed to play the recording, but a transcript is absolutely fine

enfield_freddy

well after asking about there parking review that should have taken place in june 2013 , and webber shanwick deleting my requests , finally a reply from aldi


"Good morning and thank you for taking the time to contact us

If you are refering to our use of a parking management company Parking Eye then the review of this is ongoing and still currently under review. Unfortunately at this time we continue to use these methods to monitor our car parks and have nothing further to feedback at the moment with regards to any possible changes to this.

We thank you for taking the time to contact us

Kind regards


Rachel
Aldi Customer Services
UK 0800 042 0800
[EMAIL="customer.service@aldi.co.uk"]customer.service@aldi.co.uk[/EMAIL]
www.aldi.co.uk


Ireland 1800 991 828
[EMAIL="customer.service@aldi.ie"]customer.service@aldi.ie[/EMAIL]
www.aldi.ie

Aldi Customer ServicesUK 0800 042 0800customer.service@aldi.co.ukwww.aldi.co.ukIreland 1800 991 [EMAIL="828customer.service@aldi.iewww.aldi.ie"]828customer.service@aldi.iewww.aldi.ie[/EMAIL]

bazster

halibut2209 wrote: »

Not quite. It's not allowed to play the recording, but a transcript is absolutely fine

Nope, don't think so.