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Aquashield Reclaim

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  • Roofio
    Roofio Posts: 1 Newbie
    I've had the same letter. I also think it can be claimed back by myself direct from the finance company. I have just sent an email to ge
    money and will let you know of their response
  • sorry to resurrect this post but has anyone tried to claim back anything from these finance companies?
  • scampdog
    scampdog Posts: 197 Forumite
    has any of the above people heard anything or done anything about their claims ? because I have just been contacted by the same firm ? and yes they still want 25% of any claim that is "paid out on" ! they are sending me a pack in the post !!....I very very wary of anything like this ! we paid via Hitachi credit as it wa interest free !....
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    edited 15 October 2013 at 9:10PM
    What they will be doing is using Section 75 of the Consumer Credit Act 1974 to hold the lender jointly liable for the work.

    If necessary, they will then use the Consumer Credit Act 2006 to take the lender to the Financial Ombudsman Service.

    However, you can do that for nothing.

    If the work or product is defective (which it may or may not be) then FOS can make them pay to put it right but if that needs to be done, you need all of it, not just 75%, unless you only want 75% of the problem resolved.

    Note that the redress would be the cost of putting it right, NOT the cost of the defective product. That might mean refunding your outlay AND the cost of repairing any damage to your home. Presumably the ambulance chasers would want 25% of that too.

    Remember as well that there is 20% VAT on that - i.e. 20% of 25% which comes to a total of 30%. So for every £1000 you spent, you would get £700 back.
  • scampdog
    scampdog Posts: 197 Forumite
    What they will be doing is using Section 75 of the Consumer Credit Act 1974 to hold the lender jointly liable for the work.

    If necessary, the will then use the Consumer Credit Act 2006 to take the lender to the Financial Ombudsman Service.

    However, you can do that for nothing.

    If the work or product is defective (which it may or may not be) then FOS can make them pay to put it right but if that needs to be done, you need all of it, not just 75%, unless you only want 75% of the problem resolved.

    Note that the redress would be the cost of putting it right, NOT the cost of the defective product. That might mean refunding your outlay AND the cost of repairing any damage to your home. Presumably the ambulance chasers would want 25% of that too.

    Remember as well that there is 20% VAT on that - i.e. 20% of 25% which comes to a total of 30%. So for every £1000 you spent, you would get £700 back.

    Many thanks ! will look up section 75 right away ! :T
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I've just found this, I've never had a letter or contact about it, but I can see from my roof that it hasn't worked, anti fungal didn't work as there is moss growing on it, when there isn't supposed to be, so I'm going to look into the reclaim myself as well, I don't my PPI and my wife's to the tune of at least £20k for us.

    I have the paperwork so going to look into this some more and will post what I find out.
    Thanks to all the competition posters.
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just off the phone with GE Money, who we had finance with, and told them about the reclaim company, but looking to do it myself, they put me on hold, a few moments later, came back to tell me that they will send out the paperwork for me to fill in and send back to them as soon as possible.
    Thanks to all the competition posters.
  • scampdog
    scampdog Posts: 197 Forumite
    :)
    smitchy73 wrote: »
    Just off the phone with GE Money, who we had finance with, and told them about the reclaim company, but looking to do it myself, they put me on hold, a few moments later, came back to tell me that they will send out the paperwork for me to fill in and send back to them as soon as possible.
    Hi OH has today sent a letter to the Finance company telling them about all the problems we have had with the roof ! no way will I let a company take 25% of any claim that we may be entitled to when it may be simple enough to do it ourselves !.
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I got my form from GE Money yesterday, filled in and sent off today, would be good to hear if anyone has had any luck either themselves or through a claim company. I did write this on the form that there is a claim company cruising for clients to fight for.
    Thanks to all the competition posters.
  • I too have been contacted by Consumer Reclaim regarding the Aquashield process that was mis-sold to people. They inform me that although I only paid the £1000 deposit with a credit card and the balance with a cheque I can in fact claim the full amount back. This seems odd to me. But the lady was adamant that this was so. They of course want their 25% of any monies regained. I would be interested to know any more information regarding this and also how I can go about claiming myself before I have anymore contact with them.
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