MYHermes price increase 18th June

November2

If buyer doesn't pay by next Tuesday am I allowed to re-invoice with new postage cost? Many of my items are very low cost between £1-£2 so paying extra £1.20 will mean I'll be out of pocket.

soolin

ballisticbrian wrote: »

Weren't we talking about the possibility of this a couple of weeks ago? Let's hope they are passing on some money to their hard working couriers, otherwise you would need to ask why a royal mail price rise, gives them an excuse to rake in more money.

According to Facebook they categorically denied any rumours of a price increase less than 4 weeks ago.

November2 wrote: »

If buyer doesn't pay by next Tuesday am I allowed to re-invoice with new postage cost? Many of my items are very low cost between £1-£2 so paying extra £1.20 will mean I'll be out of pocket.

Nope, that's the problem- you can try but they can refuse and complain to ebay.

I've got stuff ending on or after the price increase- 3 have bids already so I am already out of pocket.

RFW

November2 wrote: »

If buyer doesn't pay by next Tuesday am I allowed to re-invoice with new postage cost? Many of my items are very low cost between £1-£2 so paying extra £1.20 will mean I'll be out of pocket.

If you've a late payer I'd message them that that is what is happening, may make them pay up quicker. As Soolin says though it could cause other problems.

As far as the price rise goes it must have been on the cards for a while. They're paying peanuts for drivers to deliver parcels it can't be that sustainable.
It's possibly only a matter of time before one of the smaller couriers goes bust leaving a few days of undelivered parcels and then they'll all put their prices up even higher:(

[Deleted User]

soolin wrote: »

I've got stuff ending on or after the price increase- 3 have bids already so I am already out of pocket.

Me, too - only a few items, but it's still a pain. Weird day/date for a price increase, Tues 18th - just seems very arbitrary, doesn't it? Not the beginning of a week or month, not seven days' notice, just very random.

ballisticbrian

Me, too - only a few items, but it's still a pain. Weird day/date for a price increase, Tues 18th - just seems very arbitrary, doesn't it? Not the beginning of a week or month, not seven days' notice, just very random.

It sounds like a knee jerk reaction. Would love to be a fly on the wall at Hermes and find out what is really going on.

RFW

ballisticbrian wrote: »

It sounds like a knee jerk reaction.

A worrying way to run a business. I've never used them for sending items so can't comment, on the few deliveries I've had they've been pretty good.
Certainly better than Yodel, from whom, this week, I had another parcel signed for at my address that never came anywhere near.

Lee999

So I take it 0-1 kg parcels (now in 0-2 kg) have gone up from £3 for shop drop-off to £4.20? Plus the £1.02 for a signature that I pay (not sure if this has gone up too?), makes it £5.22 for a 0-2 kg parcel?

Been struggling to sell cheaper, large but light items since RM put their prices up and I reverted to My Hermes prices, going to be even worse now. Great!

Obviously_the_best

Lee999 wrote: »

So I take it 0-1 kg parcels (now in 0-2 kg) have gone up from £3 for shop drop-off to £4.20? Plus the £1.02 for a signature that I pay (not sure if this has gone up too?), makes it £5.22 for a 0-2 kg parcel?

Been struggling to sell cheaper, large but light items since RM put their prices up and I reverted to My Hermes prices, going to be even worse now. Great!

Why pay for a signature. eBay only require signatures for items over £200 (I think, may be £100 but I can't remember)

Lee999

Obviously_the_best wrote: »

Why pay for a signature. eBay only require signatures for items over £200 (I think, may be £100 but I can't remember)

Yes I know now! Its over £150.

RHemmings

Will the price increases mean that the people who actually deliver the packages in their family cars receive more money for doing so?