Use three Inclusive minutes to call 07744

webkami

Working for me as well, made a one minute call and checked usage and unbilled charges.

My inclusive minutes are deducted and unbilled charges are same.......

pandaa_2

Although 3 is not charging 07744/07755, which is also confirmed by calling customer services, but sill recieving recording giving warning that these calls will be charged, there is no written confirmation.
If they start charging these numbers we will endup with huge bills, they can always refuse to reimburse the charges by giving the reference of recording.

Can someone paste the written confirmation from 3 in this forum

mughal

Is there any good cash back deal around for 03 network with decent handset?

pandaa_2

:j Goto phoneboxdirect for good deals or some other good cashback dealers for plenty of 3 mobile deals

lallupa

Has anyone got a written reply from three regarding 07744/55 calls?

lallupa

I have got this email from three that this numbers are not included in the minutes. There is a contradiction from the 3 customer service on the phone.
Please be cautious to ring these numbers. I have tried 30 minutes so far all came from my minutes, confusing though!!!!!!!!!!!!!!!!!!




Thanks for your email inquiring about mobile numbers, I’m writing to
you as requested.

I can confirm that the numbers you’ve provided are all Special
Numbers. These are charged at £1.00 per call and £0.70 per minute. These
are not included in your allowances. You can also avail this
information on our website https://www.three.co.uk.

I hope this information helps. If you’ve any further queries, call
us on 333 FREE from your 3 mobile or 08707 330 333 (national rate) and
we’ll be glad to assist you.

Thanks for contacting 3.


Regards,

g33za

i contacted three who called me back (Indian call centre) to confirm that the numbers were included, I asked her to respond in written form (email) and it never appeared..

There seems to be a lot of conflicting information going round and I would stick to being careful.. I've 400 xnet mins I'd love to use for international dialing... but I have a gut feeling that three are going to charge for these calls... especially if you are getting a message warning these calls are going to be charged.

lallupa

Just got a call from call centre telling me that those calls are not included.
Scared to get my bill

mm66

I got the following email which says the numbers are included in the inclusive minutes. what to believe?!!!

Dear Mr

Thanks for your recent email. As requested by you, I’m responding via email.

I’m glad to know that you are considering 3 as your future network. Our Price Plans covers calls made to different networks. This numbers are included in your inclusive minutes..

You can also transfer your existing number to our network; in order to do that you need to get Port Authorization Code (PAC) from Orange. PAC code consists of three letters and six numbers. It’s valid for 30 days. A port can take between 7 and 37 days to complete. Once you’ve an active account with us you can call us with your request to Port In.

To purchase a contract or check about our offers for our new customers, I request you to call our Direct sales team on 0800 358 9571 and we’ll be happy to help you. You can also visit our website at https://www.three.co.uk/shop or pop into one of our 3 Stores.

If have any other queries, please call us on 08707 330 333 from any other phone (calls charged at national rates).

Thanks for contacting 3.


Regards,



Nilofer Hamid
3 Customer Services
08707 330 333
https://www.three.co.uk.
Welcome to our network.

TRACKING NUMBER: A00001439082-XXXXXXXXXX

---

Original Message

---

From: welcome@three.co.uk
Sent: 30 May 07 20:06:11
To: <firepond@3mail.com>
Cc:
Subject: Feedback from Hutchison 3G web site - Category: sales enquiries -



Forename: m
Surname:
Email: XXXXXXXXXXXX@yahoo.com
DOB: Mon Oct 10 00:00:00 BST 1966
Contact No: XXXXXXXXXXX
Account No:
Three No:
Feedback:
I am interested in moving from an orange contract to 3 contract. I extensively use 07744 and 07755 numbers which are other mobiles. Are these numbers included in the inclusive minutes on 3? Pl. confirm urgently, preferably by email so that i can finalize. thx

pandaa_2

:eek: I have now recieved email from 3 Customer Services with reference to 0774 numbers


Thanks for your email enquiring about the Personal numbers. I’ve
tried calling you to discuss this personally, but haven’t been able to
reach you.

The numbers starting with 07744 and 07755 are personal numbers and
they’re chargeable numbers because the opposite person has activated the
personal number services.

We’ve recently launched new handsets and promotions. I’d request
you to visit our website http://www.three.co.uk > Click Price Plan or
Shop or Handsets to check our new range of offers and specifications.
Alternatively, you can even visit any of our 3 stores.

Finally, you can speak to our Direct Sales team on 0800 3589571 (free
from landline) > Select option 1. Working hours: Monday to Friday >
08:00 to 21:00, Saturday > 08:00 to 18:00 and Sunday > 10:00 to 18:00.

I hope this information helps. If you have any further queries, please
calls us on the above mentioned number and we'll be happy to assist
you.

Hope to see you soon in our family.


Regards,



Imran Shaikh
3 Customer Services
08707 330 333
https://www.three.co.uk