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Plusnet - Wifi signal strength
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Hi plus net representative
We have now received 3 routers from yourselves non of which have made a difference I'm not convinced a 4th will improve our situation unless you have some better quality routers.
This is our first account with plusnet we will not be renewing.0 -
OK, I was thinking that this was going to be an individual router fault but as you've tried 3 it doesn't seem to make any sense to send another one out.
If you could provide a ticket reference or a username I'd like to take a look into that.
Chris“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
is there anything else that you will be able to do?0
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I'd like to take a look over your account and also see the if there any issues with the batch of routers that you were supplied and why we also continued to replace them when it didn't solve the issue.
Have you also used inSSIDer as mentioned earlier to see if there are any channels available at all?“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I will need to get the information off my partner.
We have used a similar service and tried every channel available.0 -
I have a question number: 699025180
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Thanks for that.
I've dropped a ticket(#71001969) on your account with a bit of information.“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
thank you, I will take a look.0
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