Help: Re Different Colours and Negative Feedback

This_Year

nightsong wrote: »

Because they seller is not obliged to refund the RETURN postage. That was my point.

Anyway, good news OP, sounds like it's all ended (relatively) happily

Agreed. My point was that as soon as a seller begins to "shuffle like a cat using litter" then I, as a buyer, would take steps to ensure that my rights were protected.

Get a friend to adjudicate :rotfl:

Glad that it's been sorted now OP.:)

vacheron

caroline78 wrote: »

Thank everyone. I decided just to refund as I need to keep my stars and feedback. The buyer is happy with this and the refund was done yesterday.

I still say they were purple though...lol

If you do get the necklace back feel free to send it to me and I will run it through our National Physical Laboratory calibrated Spectrophotometer in my optics lab and send you a report of exactly how purple it is.

Beetlemama

Contains_Mild_Peril wrote: »

I've noticed a similar effect with some items under different types of household light bulbs. One of the reaons I dislike fluorescent type energy-saving bulbs is they sometimes make colours look wrong.

My son had a pair of trousers when he was little that were green in the bedroom and brown on the landing, had to remember that when I was matching a top with them, most things were ok with both colours.

Beetlemama

vacheron wrote: »

If you do get the necklace back feel free to send it to me and I will run it through our National Physical Laboratory calibrated Spectrophotometer in my optics lab and send you a report of exactly how purple it is.

SO do that, that would be excellent, and send the buyer a report.

ballisticbrian

If you were going to write a thesis on this subject, you would have to include some details about the technology and camera used and the fact that colours on-screen are only representative of the colours and not actual. The color is first interpreted by the CCD and software built into your camera and then these colors are then displayed on monitors with differing colour abilities and settings.
Of course, starting out with a good picture and good lighting is imperitive, but any buyer must be aware that a colour on their computer screen is only representative.