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Parking Eye - Parking Charge Notice received today - HELP Please!!

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Comments

  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    edited 5 June 2013 at 7:13PM
    nattajack2 wrote: »
    Thanks - unfortunately they do not provide an e-mail address so I will send a letter as per your suggestion above together with copies of my receipts. Can I just ask who the relevant authorities would be? Thanks again

    Yes for harassment cases it could be the police, for trading breaches you are looking at trading standards

    appeals@parkingeye.co.uk
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • nattajack2
    nattajack2 Posts: 15 Forumite
    edited 10 June 2013 at 9:02PM
    Hi, please help again... Parking Eye no longer accept email appeals so I have compiled this brief letter - does it sound OK? I didn't want to go in all guns blazing and rub them up the wrong way but don't want to sound like a sap either!!

    "Dear Sir or Madam,

    Further to your letter received 6th June 2013 (copy attached) requesting evidence/proof of purchases made in store(s) at XXXXXXXX Retail Park on XX XXX 2013. As requested, please find attached 2 receipts in support of the appeal of the Parking Charge Notice. I did make further purchases in Sainsbury's however I cannot find the receipts for those.

    I hope that you will seriously consider this evidence/proof and withdraw the Parking Charge Notice accordingly.

    Kindest regards"
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    edited 10 June 2013 at 9:09PM
    Nope

    Name
    Address


    Dear Parking Lie


    In reference to the invoice xxxxx dated xxxxxx . The keeper denies liability to your company. Enclosed are copies of 2 receipts for the above date. The keeper requires that you cancel this invoice immediately as there is no loss to your company.

    The keeper has nothing further to add, and if you reject this challenge they require a popla verification code within 35 days of the original challenge per Version 2 of the BPA Code of Practice.

    Faithfully
    Your name (printed)
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • nattajack2
    nattajack2 Posts: 15 Forumite
    Thanks Stroma - I will reword now and post the letter/copy receipts tomorrow. Wish me luck. :-)
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    Best of luck on that, you won't need it trust me, you won't be paying anything to them. A couple of things, don't send the original receipts, and get proof of postage from the post office (not recorded) , its free :)
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • nattajack2
    nattajack2 Posts: 15 Forumite
    Thanks again - I've copied the receipts and will go to the Post Office tomorrow to send them and request proof of postage. In the letter it says that they've placed the parking charge on hold for 14 days to enable me to provide receipts - so generous of them!!!
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    They are scumbags, these low lifes are just leaches of society, they have no purpose, anyone working for them are the same ilk ! Aren't you parking eye employee ?
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Computersaysno
    Computersaysno Posts: 1,243 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    nattajack2 wrote: »
    Parking Eye no longer accept email appeals

    I vaguely recollect something about businesses that accept payments/have a presence on the web also have to be contactable on the web/email.....

    ...but I could be wrong, and even then I'm not sure of there's any 'penalty' or enforcement action that can be taken [ICO maybe??]
This discussion has been closed.
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