over charged on ebay postage. can I please have some good advice?

RFW

nightsong wrote: »

Anyway my point really is - ebay frowns on excessive postage being charged, and rightly so I reckon since the buyer does not have to be an expert on current postal prices and shouldn't be ripped off.

Ebay don't really care what you do, but they do know that it bothers customers so they 'encourage' a system where it doesn't happen.

the_lunatic_is_in_my_head

RFW wrote: »

Ebay don't really care what you do, but they do know that it bothers customers so they 'encourage' a system where [STRIKE]it doesn't happen[/STRIKE] free P&P is sensible move to protect your account.

Just corrected that for you;)

nightsong

There seems to be an odd idea in some sellers' heads that, because they are private sellers, that excuses them from trying to act professionally.

For example, the price of jiffy bags seems to be an issue. Why? If you are going to sell more than a very few items, surely you will want to stock up at a good price? I'm not talking about hundreds here - but if you can buy say twenty on ebay for £4 (nb, ON EBAY, i.e. the place you are making your sales and therefore somewhere that is easy, familiar and convenient to use!) then why would you persist in spending £1 per time at the Post Office, knowing that this will jack up your P&P prices and probably cause you grief? The logic escapes me.

Similarly, if you live within say a ten-minute walk of a Post Office, then selling on ebay is convenient for you and will work well. If you live in a remote hamlet up a mountain and it costs you £5 in petrol to get to the nearest town, and then another £2 to park, then perhaps you could consider the notion that selling on ebay is not the right choice for you?

As soolin has frequently and eloquently pointed out, buyers don't care where you live, how hard it is for you to post something or any of this stuff. They, and I include myself as a buyer, just want their item delivered promptly, in the same condition as you described in your listing, and as cheaply as is compatible with a decent service. All we have to do as sellers is put ourselves in the buyer's shoes, which is not difficult if you've ever actually bought something from ebay.

I'm a private seller but I strive for professional standards. As a result I still have my 100% feedback after more than 1,000 transactions. It's not rocket science!

ballisticbrian

but if you can buy say twenty on ebay for £4

Sorry but the item was a small parcel as it cost £2.60 to send. You are quoting for the cheapest possible jiffy bag. You'd be hard pressed to find a small parcel jiffy bag for 20p.

You need to look at the prices of A4 sized jiffy bags, minimum say EM0 at the absolute smallest.

Also - you draw the conclusion that the seller wants a "stock" of jiffy bags. So you are going to judge the amount charged for packaging not only on the assumption the seller buys in "stock" of packaging supplies and also choose the bulk prices when assesing their postal charges.

the_lunatic_is_in_my_head

nightsong wrote: »

There seems to be an odd idea in some sellers' heads that, because they are private sellers, that excuses them from trying to act professionally.

For example, the price of jiffy bags seems to be an issue. Why? If you are going to sell more than a very few items, surely you will want to stock up at a good price? I'm not talking about hundreds here - but if you can buy say twenty on ebay for £4 (nb, ON EBAY, i.e. the place you are making your sales and therefore somewhere that is easy, familiar and convenient to use!) then why would you persist in spending £1 per time at the Post Office, knowing that this will jack up your P&P prices and probably cause you grief? The logic escapes me.

Similarly, if you live within say a ten-minute walk of a Post Office, then selling on ebay is convenient for you and will work well. If you live in a remote hamlet up a mountain and it costs you £5 in petrol to get to the nearest town, and then another £2 to park, then perhaps you could consider the notion that selling on ebay is not the right choice for you?

As soolin has frequently and eloquently pointed out, buyers don't care where you live, how hard it is for you to post something or any of this stuff. They, and I include myself as a buyer, just want their item delivered promptly, in the same condition as you described in your listing, and as cheaply as is compatible with a decent service. All we have to do as sellers is put ourselves in the buyer's shoes, which is not difficult if you've ever actually bought something from ebay.

I'm a private seller but I strive for professional standards. As a result I still have my 100% feedback after more than 1,000 transactions. It's not rocket science!

The point you miss is that eBay is a fantastic marketplace because it allows such a variety of people to offer such a varied selection of goods.

You have the choice as a buyer whether or not to pay x amount for your item. It may be your view that people in remote areas shouldn't sell on eBay but when one lists that ultra rare item that your collection has been craving for for the last 20 years who cares where they live and whether P&P is £2 more than the stamp.

What I don't understand is you seem to think OK I'll pay £10 plus postage when you should think OK I'll pay £12 all in, that way it doesn't matter how the charge is broken down you've paid what you wanted to pay for something you wanted to own.

The item that cost you £4.10 in stamps, how was it packed?

Ralph-y

If a seller decides to charge for postage or decides to charge more than the actual postage that is the sellers choice/ right . The seller may well get low stars / negative feed back and should/ could be informed as to the risk they take.

But ....

But .......

That is because buyers are trying to extort money after agreeing to the sale!

That is wrong , plain and simply wrong.

I was that disgusted at such behaviour I voted with my feet and stopped selling.

Who looses out?

not me, I never really made any money .... it was just away of recycling things.....

So buyers loose out because the bargains now go else where, and they have to find to some one to give grief to so they go on to stop selling.

I actually have 2 items sat under my desk that I have won, that for reasons that are not my fault or the sellers fault are not wanted / no use.

Should I neg them ? should I INAD or INR ?

No that would be wrong despite some people on this form saying such .

I will re list them (eventually) rather than throwing them in the bin, I will charge for P&P what I think is right for me .

Can all the forum members who do complain after agreeing a sale please PM me their ebay usernames so that I can save them the time they would waste to neg me.:)


Ralph:cool:

Manchee

It makes me laugh seeing all the sellers getting indignant about buyers calling them out over loading of p+p rates. It makes me laugh because they are so short sighted. Sure, buyers and sellers can argue til the cows come home about whether p+p should be exactly that or whether it also covers everything from when the item is packed to once it has been dropped into the postbox, but what matters is that sellers are rated by buyers. If they aren’t happy with what you are doing or what you are charging, irrespective of whether ebay let you or not, you wont be selling for long. And that is what makes me laugh. I guess its technological Darwinism in progress, the more short sighted you are about the way ebay really works, the quicker you lose stars and they quicker you’re kicked by ebay.

This argument is pointless. How much jiffy bags are is pointless. It’s a pointless argument every time its started on here. Ebay is controlled by buyers, not sellers.

Ralph-y wrote: »

If a seller decides to charge for postage or decides to charge more than the actual postage that is the sellers choice/ right . The seller may well get low stars / negative feed back and should/ could be informed as to the risk they take.

But ....

But .......

That is because buyers are trying to extort money after agreeing to the sale!

That is wrong , plain and simply wrong.

I was that disgusted at such behaviour I voted with my feet and stopped selling.

Who looses out?

not me, I never really made any money .... it was just away of recycling things.....

So buyers loose out because the bargains now go else where, and they have to find to some one to give grief to so they go on to stop selling.

I actually have 2 items sat under my desk that I have won, that for reasons that are not my fault or the sellers fault are not wanted / no use.

Should I neg them ? should I INAD or INR ?

No that would be wrong despite some people on this form saying such .

I will re list them (eventually) rather than throwing them in the bin, I will charge for P&P what I think is right for me .

Can all the forum members who do complain after agreeing a sale please PM me their ebay usernames so that I can save them the time they would waste to neg me.:)


Ralph:cool:

And that is what is wrong with a lot of sellers on ebay... p+p that is right for me, not p+p which is appropriate for the item sold.

Ralph-y

So you support extortion by buyers then?

Ralph:cool:

Strapped

http://www.youtube.com/watch?v=8fI7zm7RXHs

Ralph-y

did you see the Camberwick green grown up version :eek:

Ralph:cool: