Nationwide FlexPlus account

zagfles

innovate wrote: »

we are comparing FlexAccount with FlexPlus here.
Of course people could have better accounts than FlexAccounts.

Yes. But if you had a FlexAccount you wouldn't keep a £2500 balance on it would you? You'd put that £2500 elsewhere, where you'd earn interest. Eg in a Loyalty Saver Account at 2.2%.

You are completely missing the point. I do not want to ring whoever the card providers are. The insurance is that you ring ONE number and they stop all your cards, and arrange for replacements. If I have to ring whoever the providers are myself, I might as well not have any insurance.

Presumably they do ring the providers. But the point is there is no need to have the card numbers, all you need to know is who you have cards with. Why do you think you need the card numbers?

Yeah, that is precisely why I said you need to have an independent record of your purchase receipt/IMEI. Accessible within max 48 hours of you reporting the loss to the Police. Did you actually read the T&Cs?

Yes. Where does it say you need to provide the IMEI number within 48 hours?

innovate

zagfles wrote: »

Yes. But if you had a FlexAccount you wouldn't keep a £2500 balance on it would you? You'd put that £2500 elsewhere, where you'd earn interest. Eg in a Loyalty Saver Account at 2.2%.

Many people do keep cash in current accounts that pay no interest. For the simple reason that the majority of current accounts pay no interest. But even if people did keep spare money in savings accounts, almost nobody would get 2.2% these days.

But leaving that aside - - what numbers do you suggest people should be using to assess the value of a FlexPlus?

zagfles wrote: »

Presumably they do ring the providers. But the point is there is no need to have the card numbers, all you need to know is who you have cards with. Why do you think you need the card numbers?

You guys amuse me. If I had a couple of cards, I might be able to remember who they are with when I have just lost the cards (under whatever circumstances). But then I might not. And I certainly won't remember which of my dozen+ cards I had with me at the time of loss.

And even then I don't believe that all a card provider needs is my name and address, from the Nationwide insurance providers, to stop my cards. There might be two card holders by the name of A. Smyth at my address, both holding cards with the same provider. Only one of us had their cards nicked. It could be a complete disaster if the providers just stopped all the cards for A. Smyth at my address, because me and the other A. Smyth could be stranded without a penny in outer Mongolia.

zagfles wrote: »

Yes. Where does it say you need to provide the IMEI number within 48 hours?

Ah, sorry, I was wrong, it is actually 24 hours. Because you have to report the loss to Police within 24 hours, and the unique identification of the stolen property is the IMEI number.

zagfles

innovate wrote: »

Many people do keep cash in current accounts that pay no interest. For the simple reason that the majority of current accounts pay no interest. But even if people did keep spare money in savings accounts, almost nobody would get 2.2% these days.

But leaving that aside - - what numbers do you suggest people should be using to assess the value of a FlexPlus?

The £10 per month cost minus the extra interest you could get over holding the £2500 elsewhere, so maybe an extra 0.5-1% or so, so about £8-9 a month.

You guys amuse me. If I had a couple of cards, I might be able to remember who they are with when I have just lost the cards (under whatever circumstances). But then I might not. And I certainly won't remember which of my dozen+ cards I had with me at the time of loss.

If you don't know what you've lost then you have a problem regardless!

And even then I don't believe that all a card provider needs is my name and address, from the Nationwide insurance providers, to stop my cards. There might be two card holders by the name of A. Smyth at my address, both holding cards with the same provider. Only one of us had their cards nicked. It could be a complete disaster if the providers just stopped all the cards for A. Smyth at my address, because me and the other A. Smyth could be stranded without a penny in outer Mongolia.

:rotfl:Now that is amusing. Do you really think a bank can't uniquely identify you by other means than the card number? Date of birth, for instance? Or does your flatmate have exactly the same DOB? If you apply for another card whose credit record is checked?

Ah, sorry, I was wrong, it is actually 24 hours. Because you have to report the loss to Police within 24 hours, and the unique identification of the stolen property is the IMEI number.

Where does it say you need to provide the police with the IMEI number?

Felix_Schalyz

Report your stolen phone to the police???

April fools day is long gone.

innovate

Felix_Schalyz wrote: »

Report your stolen phone to the police???

April fools day is long gone.

Well, your Nationwide Flexplus Mobile insurance won't pay up unless you report the theft to the Police within 24 hours.

Felix_Schalyz

innovate wrote: »

Well, your Natiownide Flexplus Mobile insurance won't pay up unless you report the theft to the Police within 24 hours.

Sorry that's bull.
You need to prove this otherwise!

mrmajika

Felix_Schalyz wrote: »

Sorry that's bull.

No, it's not.

http://www.nationwide.co.uk/NR/rdonlyres/A5EB2DBC-F713-4B49-B604-5CC8E6DAF1A9/0/P2226_summary_of_added_features.pdf

Shows a complete list of exclusions, terms etc for the account.

For your convenience I have copied the relevant section below.

• A maximum of 2 claims allowed per FlexPlus account in
a 12 month period
• Excesses apply
Loss or theft:
Apple £100
Other £50
Damage or Breakdown:
Apple £50
Other £25
Proof of purchase will be required to claim. This could
be written confirmation from the network of the device
make/model or a receipt of purchase
• Loss or theft must be reported to the police and network
provider within 24 hours

Felix_Schalyz wrote: »

You need to prove this otherwise!

Consider it proven otherwise.

innovate

Felix_Schalyz wrote: »

Sorry that's bull.
You need to prove this otherwise!

You should do your homework before you make silly statements.

I am looking at the T&Cs right now - bottom of page 7, under the heading "You are not covered for:" reads:
21. Any claim where you have not notified your airtime provider, the police or us within the required timescales


On page 8, it defines the timescales, 24 hours for the report to the Police.

http://www.nationwide.co.uk/NR/rdonlyres/6BBBCEBF-B468-44F8-A291-FB5DF777B016/0/P2220_Worldwide_Mobile_Phone_Insurance_Policy.pdf

Felix_Schalyz

innovate wrote: »

You should do your homework before you make silly statements.

I am looking at the T&Cs right now - bottom of page 7, under the heading "You are not covered for:" reads:
21. Any claim where you have not notified your airtime provider, the police or us within the required timescales


On page 8, it defines the timescales, 24 hours for the report to the Police.

http://www.nationwide.co.uk/NR/rdonlyres/6BBBCEBF-B468-44F8-A291-FB5DF777B016/0/P2220_Worldwide_Mobile_Phone_Insurance_Policy.pdf

That's funny this is taking from Natwests how to claim where I know a crime reference number was not needed when a family member lost hers.

'If your phone is stolen, you should inform the police and get a crime reference number as soon as reasonably possible'

mrmajika

Felix_Schalyz wrote: »

That's funny this is taking from Natwests how to claim where I know a crime reference number was not needed when a family member lost hers.

'If your phone is stolen, you should inform the police and get a crime reference number as soon as reasonably possible'

Ah, see that's your problem; attention to detail. We are discussing Nationwide here, not Natwest, which, just to confirm, are two separate banks (or building society in Nationwide's case if you want to split hairs!).