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Nationwide FlexPlus account

Have been offered one of these accounts (moving joint account from the Classic account) this costs £120 pa but benefits from free cash withdrawal abroad, UK and European Breakdown/recovery, worldwide travel insurance, worldwide mobile phone insurance, identity theft assistance, extended warranty protection policy, and worldwide emergency card assistance.

Will be speaking with them tomorrow to find out who the breakdown insurance is with, whether the travel insurance covers qualified scuba divers, etc, but in the meantime, it looks like this could save us a lot of money on other policies and I just wondered if anyone has any personal experience of this account.


Appreciate any advice.
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Comments

  • simax
    simax Posts: 1,977 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Breakdown is with Britannia Rescue.

    The account is excellent value.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • Jaywilz
    Jaywilz Posts: 38 Forumite
    edited 6 May 2013 at 6:48PM
    Have a look on the policy doc online it says under Hazardous Activity:

    "SCUBA diving unless you are a qualified diver and you are accompanied at all times with another qualified diver or
    if you do not hold a SCUBA diving certificate, you are accompanied at all times by a qualified diving instructor and
    in any instance SCUBA diving beyond a depth of 30 metres is excluded."

    Its also says "Hazardous activities cover £45 (including Insurance Premium Tax)"

    So you are looking at a total for the year of £165 for the account.

    I don't know how much you currently pay for your travel insurance so I cant tell you if its the correct level of cover and represents good value to you but it does to me :D
  • SCOYA
    SCOYA Posts: 207 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks so much. Our travel insurance is £130pa so if I can get a refund on what's left for this year and it will for sure be worth our while, when we take into account non renewal of the AA, and free withdrawals abroad etc.

    Thanks for all the input and advice.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    If you keep a constant £2.5K in the account, you get 2.96% gross interest, too. That's 2.36% after basic rate tax - £59 a year. That is £59 more than you get on a FlexAccount.

    So if you can maintain that constant £2.5K, you are not talking about a cost of £120, but only £61.

    Personally, I think that's a super deal if you are happy with the terms of the breakdown cover and the travel insurance. Added benefits could be the phone insurance and the card cover - though I am less than impressed with the latter, and just prey I will never have to use it.

    They say you don't need to register your cards - - - but how do they, and you, know your card numbers when you lost the cards??? It probably is easy if the only cards you have are Nationwide cards, but that's not real life. I did manage (I hope) to register my cards over the phone - but there's no way you can see what numbers you registered. Not online, and they won't send you a letter confirming the numbers. Thus you must have a record yourself of all your cards, and make sure you can get at that record as and if disaster strikes.

    Similar applies to the phone cover - - they say you do not need to register your phone. So as and if you lose your phone, how do you find out its IMEI number (that you have to give to the Police, otherwise your insurance isn't valid). You also need to produce proof of purchase if you want to claim. So again, you must have an independent record of both, your IMEI and your purchase receipt, otherwise your insurance is worthless.
  • [Deleted User]
    [Deleted User] Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    innovate wrote: »
    they say you do not need to register your phone. So as and if you lose your phone, how do you find out its IMEI number (that you have to give to the Police, otherwise your insurance isn't valid). You also need to produce proof of purchase if you want to claim. So again, you must have an independent record of both, your IMEI and your purchase receipt, otherwise your insurance is worthless.

    Your IMEI will be on your receipt. You can also phone your network and they can provide the IMEI of the phone most recently used with your SIM.
  • zagfles
    zagfles Posts: 21,686 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    innovate wrote: »
    If you keep a constant £2.5K in the account, you get 2.96% gross interest, too. That's 2.36% after basic rate tax - £59 a year. That is £59 more than you get on a FlexAccount.

    So if you can maintain that constant £2.5K, you are not talking about a cost of £120, but only £61.
    Yes, although minus interest you could have got elsewhere on the £2.5k.
    Personally, I think that's a super deal if you are happy with the terms of the breakdown cover and the travel insurance. Added benefits could be the phone insurance and the card cover - though I am less than impressed with the latter, and just prey I will never have to use it.

    They say you don't need to register your cards - - - but how do they, and you, know your card numbers when you lost the cards???
    Why do you need the card numbers? You just need to know who you've got cards with and you can stop the cards just giving your name and address (and maybe answering some security questions). I've reported cards stolen without giving/knowing the numbers.
    It probably is easy if the only cards you have are Nationwide cards, but that's not real life. I did manage (I hope) to register my cards over the phone - but there's no way you can see what numbers you registered. Not online, and they won't send you a letter confirming the numbers. Thus you must have a record yourself of all your cards, and make sure you can get at that record as and if disaster strikes.

    Similar applies to the phone cover - - they say you do not need to register your phone. So as and if you lose your phone, how do you find out its IMEI number (that you have to give to the Police, otherwise your insurance isn't valid). You also need to produce proof of purchase if you want to claim. So again, you must have an independent record of both, your IMEI and your purchase receipt, otherwise your insurance is worthless.
    The IMEI should be on the purchase receipt.
  • Jules2012
    Jules2012 Posts: 280 Forumite
    Part of the Furniture Combo Breaker
    I take it you still have your phone?

    Type *#06# and it will show your IMEI number.
    Bad luck breeds bad luck.

    Damn I'm doomed.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Your IMEI will be on your receipt. You can also phone your network and they can provide the IMEI of the phone most recently used with your SIM.

    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaargh.

    When I lost my phone, somewhere out in the middle of nowhere, or in a bustling city, how do I get hold of my receipt? How do I phone my network when my phone is gone????

    Are you working for the Nationwide guys who set up the FlexPlus phone insurance?
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    zagfles wrote: »
    Yes, although minus interest you could have got elsewhere on the £2.5k.
    we are comparing FlexAccount with FlexPlus here.
    Of course people could have better accounts than FlexAccounts.
    zagfles wrote: »
    Why do you need the card numbers? You just need to know who you've got cards with and you can stop the cards just giving your name and address (and maybe answering some security questions). I've reported cards stolen without giving/knowing the numbers.
    You are completely missing the point. I do not want to ring whoever the card providers are. The insurance is that you ring ONE number and they stop all your cards, and arrange for replacements. If I have to ring whoever the providers are myself, I might as well not have any insurance.
    zagfles wrote: »
    The IMEI should be on the purchase receipt.
    Yeah, that is precisely why I said you need to have an independent record of your purchase receipt/IMEI. Accessible within max 48 hours of you reporting the loss to the Police. Did you actually read the T&Cs?
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Jules2012 wrote: »
    I take it you still have your phone?

    Type *#06# and it will show your IMEI number.

    May be I didn't explain this properly. Though I do think I did. So I won't be trying again, other than just quoting what I said earlier.
    innovate wrote: »
    Similar applies to the phone cover - - they say you do not need to register your phone. So as and if you lose your phone, how do you find out its IMEI number (that you have to give to the Police, otherwise your insurance isn't valid).
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