Santander trying to steal £14,200 from me

anoncol

jonesMUFCforever wrote: »

.......because to me it looks like a Ponzi scheme backed by nothing by someone or somebody who is accountable to no-one.

Do you not know which one it is?

Azelphur

Just had a call back from Santanders complaints department, they have switched back to they are keeping all the money now, charming. I asked them whether anyone had looked at my evidence yet and she said that they had and I should have been notified, which I havn't. Nice. Turns out they are saying that they found against me and that I'm a fraudster, not sure how that works. I pointed out to her I have all the evidence that team could ever possibly want, so she said she's going to go back and talk to them, along with the branch managers, and offer me compensation based on their behaviour this evening, as well as talk to me about what happened with the investigation.

Looks like the title wasn't so bad after all eh, Santander really are trying to steal £7200 from me now.

grumbler

Azelphur wrote: »

...Looks like the title wasn't so bad after all eh, Santander really are trying to steal £7200 from me now.

Realistically, it's the anonymous buyer of your bitcoins who is trying to steal. Can you prove that you sold them to the account holder that disputes the payment?

innovate

Azelphur wrote: »

Looks like the title wasn't so bad after all eh, Santander really are trying to steal £7200 from me now.

Well, to be precise, if your latest statement is true, the sum in the title was 100% out.

Leaving that aside - are you going to take them to Court now?

Azelphur

grumbler wrote: »

Realistically, it's the anonymous buyer of your bitcoins who is trying to steal. Can you prove that you sold them to the account holder that disputes the payment?

No.

innovate wrote: »

Well, to be precise, if your latest statement is true, the sum in the title was 100% out.

Leaving that aside - are you going to take them to Court now?

We're not quite at that stage yet, I am awaiting that callback this evening to find out why they judged against me (despite the overwhelming amount of evidence in my favour). I don't know if court would be the right route, when I get hold of my lawyer I will ask him about it and see what he thinks, but it's certainly a possibility.

Azelphur

Got a call back from Santander complaints department today, they basically say that they arn't interested in overturning the decision, and they are back to the only evidence they will accept is a signed letter from the scammer saying the transaction is legitimate. I asked her if this meant I should be going to the BBC and telling everyone that Bank transfers are entirely unsafe now, and that everybody should stop using them for eBay and the likes. She had no response for me, and had no ideas on how I could have done anything differently.

So, it seems bank transfers are reversible now, stop using them would be my recommentation.

In compensation for nearly loosing me my house, damaging my credit record, stealing my money, 2 weeks of lies, costing me thousands in losses, she offered me £130. I rejected the offer.

She said I should go to the financial ombudsman now and see if they will overturn the decision, she's going to send me a letter of stalemate so that the financial ombudsman claim gets sped up. So we will see what happens.

gb12345

Azelphur wrote: »

So, it seems bank transfers are reversible now, stop using them would be my recommentation.

Only if the money has been sent fraudulently - which is what appears to have happened here (or the scammer has managed to provide convincing evidence that it was).

When you get your final decision letter from Santander stick your complaint into the FOS.

dalesrider

Azelphur wrote: »

going to the BBC and telling everyone that Bank transfers are entirely unsafe now, and that everybody should stop using them for eBay and the likes.

So, it seems bank transfers are reversible now, stop using them would be my recommentation.

she's going to send me a letter of stalemate so that the financial ombudsman claim gets sped up. So we will see what happens.

Bank transfers have always been reclaimable when fraud is involved.
If the person buying your bitcoins had hacked into someone elses account and used their money to pay you. Do you think its fair that the hacked account holder should stand the loss. Or even either of the banks?

Given you were using a 3rd party company to broker the deal. They are the ones who should be reclaiming your bitcoins from the other party.

Or you could simply take that party to court to recover them on the basis you have not been paid.

As to ebay and bank transfers....
EVEN EBAY SAY DO NOT USE DIRECT BANK TRANSFER TO PAY.....

Good luck with the FCA. I think you will need it as the bank will provide ALL the evidence they have on where the funds came from and exactly why they were clawed back.

JuicyJesus

Azelphur wrote: »

Just had a call back from Santanders complaints department, they have switched back to they are keeping all the money now, charming.

Sorry, but if you were realistically expecting them to let you keep money that was sent to you fraudulently then you are quite far gone. And there is absolutely no chance that the FOS would agree with you.

grumbler

dalesrider wrote: »

...Or even either of the banks?

Why not the originating bank if they don't have adequate security measures in place, especially for (1) big transfers to (2) new recipients?