Joined TalkTalk

gay_guy

Hello,

Not been on this site for a while but just want to ask some questions.

On 22.04.2013 I signed up with TalkTalk for (Phone, tv and Broadband) and I go live on 07.05.2013 however I am having mixed reactions already.

Do TalkTalk sent router's out on time before the live date? if so when did you recieve it? I am worried as I rang up today and its not been dispatched as of yet.

I really don't want a deley getting the router as I need internet for Jobseeking.

Also is it true that I get the Youview box 3 days after I go live?

Also is TalkTalk worth the money? I never been with them so Don't know but reason why I joined them is for the free youview box

Any help of these questions will be great, thank you.

Regards
Shaun

gardner1

gay_guy wrote: »

Hello,

Not been on this site for a while but just want to ask some questions.

On 22.04.2013 I signed up with TalkTalk for (Phone, tv and Broadband) and I go live on 07.05.2013 however I am having mixed reactions already.

Do TalkTalk sent router's out on time before the live date? if so when did you recieve it? I am worried as I rang up today and its not been dispatched as of yet.

I really don't want a deley getting the router as I need internet for Jobseeking.

Also is it true that I get the Youview box 3 days after I go live?

Also is TalkTalk worth the money? I never been with them so Don't know

Any help of these questions will be great, thank you.

Regards
Shaun

Why talk talk:eek:, were they your only choice

gay_guy

gardner1 wrote: »

Why talk talk:eek:, were they your only choice

Why? what's wrong with them?

Like I stated I joined them for the Youview box, I am with bt at moment but bt are charging me £100 for the youview box which I can't afford.

gardner1

gay_guy wrote: »

Why? what's wrong with them?

Like I stated I joined them for the Youview box, I am with bt at moment but bt are charging me £100 for the youview box which I can't afford.

whats wrong with them:rotfl::rotfl::rotfl:hope you dont want a decent speed

flashg67

I'm no longer with TT, but I remember the router did arrive in time -can't comment on Youview - does that not need an engineer visit? If you have an old router, you may be able to use it if the new one doesn't arrive in time (depending on the router and/or your previous supplier)

I had reasonable speeds with TT, similar to what I get elsewhere. The reason I left is that they have a poor reputation for their 'technical support' - and I mean it is truly, really, worse than you can imagine, awful. It's based offshore and manned by script-reading 'staff'. I guarantee that if you ever need them, you will end up swearing at them, slamming the phone down, then breaking down in tears!

I'd suggest you join their online forum once you're up and running - the response to any issues is slower, but at least you get a proper answer.

Good value though when everything's working well - hope yours goes smoothly, because you do get what you pay for with them in terms of after sales service!

gay_guy

flashg67 wrote: »

I'm no longer with TT, but I remember the router did arrive in time -can't comment on Youview - does that not need an engineer visit? If you have an old router, you may be able to use it if the new one doesn't arrive in time (depending on the router and/or your previous supplier)

I had reasonable speeds with TT, similar to what I get elsewhere. The reason I left is that they have a poor reputation for their 'technical support' - and I mean it is truly, really, worse than you can imagine, awful. It's based offshore and manned by script-reading 'staff'. I guarantee that if you ever need them, you will end up swearing at them, slamming the phone down, then breaking down in tears!

I'd suggest you join their online forum once you're up and running - the response to any issues is slower, but at least you get a proper answer.

Good value though when everything's working well - hope yours goes smoothly, because you do get what you pay for with them in terms of after sales service!

Thanks, and I am installing the router and the youview box myself which saves me £50.00 for a service call out

Sosdon

I almost joined Talk Talk a few months ago , it turned into a right palaver !!!

Router didn't arrive when it should have , they put my going live date back three times because of this , finished up telling them to forget it..

macman

They'll normally schedule the router to be delivered the day before you are due to switch. So based on 7/5, you should get it by about next Monday-it'll only take one day in transit.

shazza71_2

OMG.. the worst thing i done was go to TT..constantly lose connection.( was down for nearly 3 hours last night, also today for about 6) total waste of time.. contract is up very soon so will be escaping ASAP x

Mrs.T.B

I am in the process of leaving BT to go to Talk Talk. i have a feeling this might be a mistake.

I have now provided Talk Talk with the third MAC code and am hoping this one works. BT say the previous two codes they provided me with were fine and the problem is with Talk Talk. Talk Talk say the last two codes are invalid and BT are providing me with duff codes on purpose.

Its like dealing with two kids, both blaming and bad mouthing the other.

Sooler

Mrs.T.B wrote: »

I am in the process of leaving BT to go to Talk Talk. i have a feeling this might be a mistake.

I have now provided Talk Talk with the third MAC code and am hoping this one works. BT say the previous two codes they provided me with were fine and the problem is with Talk Talk. Talk Talk say the last two codes are invalid and BT are providing me with duff codes on purpose.

Its like dealing with two kids, both blaming and bad mouthing the other.

STOP NOW! ... it will not get any better. Get out while you can.