Account in credit - can I cancel direct debit

[Deleted User]

Ok, have had my water bill in and it's in credit for the first time! woo hoo! ...it used to be one of the favourite d/d to cancel when I use to be in debt and money was tight, the convo's back then of "oh I must have accidentally cancelled this direct debit..." can I re-set malarky must have been quite funny!

Question now unemployed can I cancel the direct debit even if for a couple of months whilst it is in the black? or should I call up Anglian Water and ask them to re-look at direct debit figure? see if it can be lowered, as I've been overpaying to land up with credit?

Thanks for any advice

sithmaster

first how much credit?
some company's will refund any credit over £150 but the better option is to have them look at you dd amount and change as needed

Cardew

A credit on a metered water bill is not really 'valid' untill your meter has been read.

For instance I might have my meter read in, say, March and my account balance be zero. I then pay, say, £40 a month by DD. By September I will appear to be £240 in credit. However that is meaningless until my meter is read(or estimated) and I could be in debit.