B & Q scam ?

Jamie_Carter

Money-Saving-King wrote: »

Also like the poster above saying it is common practise to change all the products that are affected, surely this would cost loads, probably more than any loss?

So is it common practise or is that another one of those things people say like "this sort of service would never have happened in the USA" in the cafe thread which of course I and others said was completely wrong.

Big retailers have a lot of buying power. So when they tell a manufacturer that they want something made to a slightly different specification, and renamed, then it doesn't cost the retailer a penny because the manufacturer would absorb all the cost.

How do you think so many stores can claim they are the cheapest?

Money-Saving-King

Jamie_Carter wrote: »

Big retailers have a lot of buying power. So when they tell a manufacturer that they want something made to a slightly different specification, and renamed, then it doesn't cost the retailer a penny because the manufacturer would absorb all the cost.

How do you think so many stores can claim they are the cheapest?

I work in retail!

You haven't thought of all the man hours to the retailer. If it's different then the new specifications have to be chosen by the retailer, they can't just phone up and say make it different! Each new design will have it's own barcode due to stock control. Work out the man hours of doing this for thousands of products! Then new sel's will be need to be made for each new product, then put out across the companies entire estate by the staff, work out the cost of that. Like I said this is one of those things that people just assume happens than really does actually happen.

Jamie_Carter

Money-Saving-King wrote: »

I work in retail!

You haven't thought of all the man hours to the retailer. If it's different then the new specifications have to be chosen by the retailer, they can't just phone up and say make it different! Each new design will have it's own barcode due to stock control. Work out the man hours of doing this for thousands of products! Then new sel's will be need to be made for each new product, then put out across the companies entire estate by the staff, work out the cost of that. Like I said this is one of those things that people just assume happens than really does actually happen.

You obviously work at a very low level in retail, as you don't know how it works, so let me explain.

Lets say a store has a new supplier for a lawn mower. To win the contract the manufacturer may be asked to give each model a different name, and put different colour wheels on it. So the mower is more or less identical to an equivalent sold in many other shops, but the store can say it is different. This can also be done with many other products. Someone else mentioned timber that is 1mm different in dimensions to the norm.

There would be no more cost to the chain store than there would be to take on any other new product.

Money-Saving-King

Jamie_Carter wrote: »

You obviously work at a very low level in retail, as you don't know how it works, so let me explain.

Lets say a store has a new supplier for a lawn mower. To win the contract the manufacturer may be asked to give each model a different name, and put different colour wheels on it. So the mower is more or less identical to an equivalent sold in many other shops, but the store can say it is different. This can also be done with many other products. Someone else mentioned timber that is 1mm different in dimensions to the norm.

There would be no more cost to the chain store than there would be to take on any other new product.

I don't work at a very low level in retail! What do you actually do?

You haven't addressed any of my points on the time it would take to take a retailer to decide it wants to change not one but thousands of items and the work due to changing product files and sel's for the entire estate.

You keep talking of the ease of changing one product. If they introduce a price promise thousands would have to be changed. As I said earlier I don't believe for one second a large chain would go to the trouble of changing thousands of products because it's introduced a price promise policy.

Esqui

ice_babe wrote: »

I work for currys and we work out the distance the way the crow flies (ie the shortest distance).

I went via road distance. I once asked someone whether they'd go via the Motorway or the forest route. One would get them the price match (under 30 miles), one wouldn't (it was a slightly longer route).

They chose right

Jamie_Carter

Money-Saving-King wrote: »

I don't work at a very low level in retail! What do you actually do?

Sorry I can't tell you that.

Money-Saving-King wrote: »

You haven't addressed any of my points on the time it would take to take a retailer to decide it wants to change not one but thousands of items and the work due to changing product files and sel's for the entire estate.

Why would they change anything? If you knew anything about how large retailers operate, you would know that this would all be done as part of the conditions for the supplier to win the contract.

Money-Saving-King wrote: »

You keep talking of the ease of changing one product. If they introduce a price promise thousands would have to be changed. As I said earlier I don't believe for one second a large chain would go to the trouble of changing thousands of products because it's introduced a price promise policy.

As I said, no need to change anything. It would all have been done when they started selling the product.

Money-Saving-King

Jamie_Carter wrote: »

Sorry I can't tell you that.



Why would they change anything? If you knew anything about how large retailers operate, you would know that this would all be done as part of the conditions for the supplier to win the contract.



As I said, no need to change anything. It would all have been done when they started selling the product.

So you don't work in retail but are telling someone who's worked in retail for 19 years how it works..........right ok!

You're now saying they don't need to change anything. Earlier you said they slightly change things, they either change things or they don't, which one is it? Do bare in mind my post you quoted stated about changing the products affected, I was not talking about any original agreement on specifications when the original contract to make the products was formed!

If they change things slightly, even by mm's other things have to change as the products no longer the same. You can't have a piece of wood once 6mm depth now 7mm without changing things such as sel's website descriptions etc, it's not allowed!

Jamie_Carter

Money-Saving-King wrote: »

So you don't work in retail but are telling someone who's worked in retail for 19 years how it works..........right ok!

You're now saying they don't need to change anything. Earlier you said they slightly change things, they either change things or they don't, which one is it? Do bare in mind my post you quoted stated about changing the products affected, I was not talking about any original agreement on specifications when the original contract to make the products was formed!

If they change things slightly, even by mm's other things have to change as the products no longer the same. You can't have a piece of wood once 6mm depth now 7mm without changing things such as sel's website descriptions etc, it's not allowed!

I didn't say what I do, or have previously done

Do you actually read what I post???

I said that they don't need to change anything to bring in a price guarantee, because the changes would have been made by the manufacturers before they started supplying the retailer, as part of the conditions of the contract. Why can't you understand this?

If you were anything but low level in retail then you would know this

Money-Saving-King

Jamie_Carter wrote: »

I didn't say what I do, or have previously done

Do you actually read what I post???

I said that they don't need to change anything to bring in a price guarantee, because the changes would have been made by the manufacturers before they started supplying the retailer, as part of the conditions of the contract. Why can't you understand this?

If you were anything but low level in retail then you would know this

I wasn't talking about agreeing product specifications at the start of the contract I was talking about changing specifications of a product already being sold just because of a new price policy which is what your post implied.

You seem obsessed with your term 'low level in retail', on another thread earlier in the evening you started calling another poster an armchair expert and reading through some of your other posts where everyone else is wrong except you it really seems the armchair expert is infact yourself! It is you who doesn't seem to understand and I think it's a good point to give up trying before I end up wearing the same keys out on my keyboard trying!

ThumbRemote

Money-Saving-King wrote: »

I wasn't talking about agreeing product specifications at the start of the contract I was talking about changing specifications of a product already being sold just because of a new price policy which is what your post implied.

You seem obsessed with your term 'low level in retail', on another thread earlier in the evening you started calling another poster an armchair expert and reading through some of your other posts where everyone else is wrong except you it really seems the armchair expert is infact yourself! It is you who doesn't seem to understand and I think it's a good point to give up trying before I end up wearing the same keys out on my keyboard trying!

Except Jamie is correct.

The retailers insist on their own models from the point they start stocking, hence they don't have to swap over anything. It's an ongoing policy they have, to prevent customers comparing on price alone.