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B & Q scam ?

135

Comments

  • ThumbRemote
    ThumbRemote Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    booler wrote: »
    "Not by my reading of "if you buy a product from us and find the same product (or equivalent in the case of the B&Q brand)" ;)

    Could you explain what your reading is?

    If you can buy hammer model 1234A from most stores, but B&Q sell model 1234B instead, they will claim it's a different product. As people have given examples with other retailers up the thread.
  • PLog86
    PLog86 Posts: 68 Forumite
    It seems to me that how you view this will depend on your own personal honesty.

    An honest person can see straight away that the company are acting in a dishonest manner because that are trying to persuade customers to use them on the basis of some offer that does not mean what the customer thinks it means. To an honest person this is very clearly a 'scam'.

    Others are less honest and probably cannot even see the problem because they would not shy away from acting in a similarly dishonest way themselves.

    It's very sad.
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    PLog86 wrote: »
    It seems to me that how you view this will depend on your own personal honesty.

    An honest person can see straight away that the company are acting in a dishonest manner because that are trying to persuade customers to use them on the basis of some offer that does not mean what the customer thinks it means. To an honest person this is very clearly a 'scam'.

    Others are less honest and probably cannot even see the problem because they would not shy away from acting in a similarly dishonest way themselves.

    It's very sad.

    LOL so if you think its not a scam you must be dishonest :rotfl:
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • booler
    booler Posts: 1,365 Forumite
    What nonsense.
    "Some folks are wise and some are otherwise." - Tobias Smollett
  • goater78 wrote: »
    LOL so if you think its not a scam you must be dishonest

    Or downright stupid. That's another possibility.

    There has to be some explanation as to why someone cannot understand that an advertising 'come on' that is rigged so that its targets can never use it in the way it appears they can is nothing but a scam. Stupidity or their own questionable sense of honesty are the only two possibilities that immediately occur.
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    Or downright stupid. That's another possibility.

    There has to be some explanation as to why someone cannot understand that an advertising 'come on' that is rigged so that its targets can never use it in the way it appears they can is nothing but a scam. Stupidity or their own questionable sense of honesty are the only two possibilities that immediately occur.

    Or maybe a 3rd option that it isn't rigged.

    You're implying that nobody has ever managed to price match at B & Q. I don't have any facts either way but I would imagine that your assertion is wrong.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • goater78 wrote: »
    Or maybe a 3rd option that it isn't rigged.

    You're implying that nobody has ever managed to price match at B & Q. I don't have any facts either way but I would imagine that your assertion is wrong.

    Also like the poster above saying it is common practise to change all the products that are affected, surely this would cost loads, probably more than any loss?

    So is it common practise or is that another one of those things people say like "this sort of service would never have happened in the USA" in the cafe thread which of course I and others said was completely wrong.
  • ice_babe
    ice_babe Posts: 335 Forumite
    Debt-free and Proud!
    kaya wrote: »
    Currys have/had a price promise that stated if you can find the equivelent product within a certain radius they would match it, when i called them to honour it they were insistant that they should work out the distance to the other store using AA autoroute and seemed completley oblivious to the meaning of the word "radius" and refused to honour their own offer.
    Few units up on the same estate was a PC world store who are the same company as currys, they happily honoured the offer but had none in stock so i walked down with a man and a trolley and picked up my telly from the same currys who had refused to honour the offer as they had several in stock, totally nonsensicle!

    I work for currys and we work out the distance the way the crow flies (ie the shortest distance). ;)
  • Jamie_Carter
    Jamie_Carter Posts: 5,282 Forumite
    PLog86 wrote: »
    It seems to me that how you view this will depend on your own personal honesty.

    An honest person can see straight away that the company are acting in a dishonest manner because that are trying to persuade customers to use them on the basis of some offer that does not mean what the customer thinks it means. To an honest person this is very clearly a 'scam'.

    Others are less honest and probably cannot even see the problem because they would not shy away from acting in a similarly dishonest way themselves.

    It's very sad.

    Dishonest, yes
    Conning people into shopping with them, yes
    Using a loophole in the law, yes
    Scam, I wouldn't say so

    But this is just the same as many other big chain stores, which is why you have to be a bit savvy when shopping.
  • Jamie_Carter
    Jamie_Carter Posts: 5,282 Forumite
    Or downright stupid. That's another possibility.

    There has to be some explanation as to why someone cannot understand that an advertising 'come on' that is rigged so that its targets can never use it in the way it appears they can is nothing but a scam. Stupidity or their own questionable sense of honesty are the only two possibilities that immediately occur.

    As I said previously, it's not just B&Q, it's most big chain stores on the high street.
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