PC saying in power save mode

lonestarfan

NiftyDigits wrote: »

Checked the cables between the PC and the tower? If you can hear the Windows music then unlikely a Motherboard problem and possibly the graphics card, but I wouldn't bet £19.98 on it.

What's the Service Tag on your machine?

I've checked all the power cable again and all is ok with them. I don't think I've got a service tag as its 6+years.
Don't know what else to try now except buy a new video card and install it. Any other ideas? TIA

NiftyDigits

lonestarfan wrote: »

I've checked all the power cable again and all is ok with them. I don't think I've got a service tag as its 6+years.
Don't know what else to try now except buy a new video card and install it. Any other ideas? TIA

It has a Service Tag.

lonestarfan

NiftyDigits wrote: »

It has a Service Tag.

The service tag is 8110X2J
What does that tell us?
Thnx.

lonestarfan

A local chap with good feedback will do a drop off & diagnose service for £20. Or I can spend £20 on a video card that doesn't fix it.

grumpycrab

lonestarfan wrote: »

What does that tell us?

http://www.dell.com/support/troubleshooting/uk/en/ukbsdt1/Servicetag/8110X2J

NiftyDigits

lonestarfan wrote: »

A local chap with good feedback will do a drop off & diagnose service for £20. Or I can spend £20 on a video card that doesn't fix it.

Your choice. Hands on is always better. Just perhaps more costly if done by a charging third party.

lonestarfan

grumpycrab wrote: »

http://www.dell.com/support/troubleshooting/uk/en/ukbsdt1/Servicetag/8110X2J

Thanks for that link.
I'm not really sure what to do with that link as I can't follow that link and run a diagnostic test as I can't see anything on the monitor as its in power save mode.
The only others computer I have in the house is an ipad and the ipad isn't compatible with that diagnostic test.
I was going to ask anyway before this link came along about how can I learn to diagnose which component of isn't working as that's what the local pc guy would do. How do I learn that for myself? Is it a disc or a programme or a kit? Or is it this diagnostic link that I can't use at the mo but which i could use for a different fault if the monitor were working? TIA.

NiftyDigits

lonestarfan wrote: »

The service tag is 8110X2J
What does that tell us?
Thnx.

Allows us to identify the components more accurately. But if you have someone locally, who you can trust, who can test the components for a reasonable price, then it's worth a thought.

You've given the Service Tag for a laptop. A Dell Inspiron 6400.

Have you copied it correctly?

lonestarfan

NiftyDigits wrote: »

Allows us to identify the components more accurately. But if you have someone locally, who you can trust, who can test the components for a reasonable price, then it's worth a thought.

You've given the Service Tag for a laptop. A Dell Inspiron 6400.

Have you copied it correctly?

Do you think it could be 811QX2J
Its on a paper label on the top & it looked like 8110 but perhaps the 0 is a Q?

lonestarfan

The guy has just called to say its a faulty agp slot and graphics card but that he's enabled the on board graphics which works fine. Not sure what that means. I'll find out more when I pick it up tomorrow.