Please urgent help with 'illegal' car sold by garage

ILW

rigsby1967 wrote: »

Rusty is the best way i could describe them from the picture to be honest. shame i havent got a pic to add on here. the other pic was of the exhaused that was actually in half and not joined, again if you get what i mean.

Seems a bit odd, discs are made of iron and start rusting withing a few hours on a damp day.

Was the opinion given by an "exhaust and brake specialist" type garage?

thegirlintheattic

My discs are always rusty if I don't use the car for a bit. Cleans off when you use the brake - not an MOT fail unless there is pitting.

Did the car have an MOT certificate to start with or was your daughter just told there was?

I'm also with mad_rich that your daughter might have been told it had just got through the MOT and needed work on it. This is based on the fact in your first post you say your daughter was told about a battery problem and still accepted the car.

rigsby1967

Just a quick update.

Daughter went to work in car, its now broken down with the head gasket gone.

rigsby1967

No the garage dug their heels in pretending they told her about the battery but when theu realised she wasnt goong to back down that they hadnt they decided to come out and do it. Now its broken down they told daughter they have washed there hand of the car.

Joe_Horner

Contact VOSA.

The blown head gasket will make an appeal test more difficult but they should be able to work round that.

The exhaust being "in two parts" less than a week after an MOT is someone signing tickets off for sale. There is NO way a "pass and advise" exhaust would fail like that in that time and no way a tester could "miss" an exhaust in that condition so, even without the other faults, it's a deliberately dodgy MOT.

Joe_Horner

Oh, and don't hang around or mess about trying to talk to the dealer - phone them tomorrow for an appeal against the pass!

photome

rigsby1967 wrote: »

No the garage dug their heels in pretending they told her about the battery but when theu realised she wasnt goong to back down that they hadnt they decided to come out and do it. Now its broken down they told daughter they have washed there hand of the car.

They cant, I do hope you follow peoples advice and fight it.

and (some) car salesmen wonder why no one trusts them, mind you they havent been on this thread yet standing up for something that is wrong.

steve-L

rigsby1967 wrote: »

Hi all, sorry for the late reply, i haven't managed to read all the relies but i will do. I wasn't up to replying yesterday as i was in tears over the situation with the car and we were at the garage for 4 hours .

I will cut a LOOOONG story short but i phoned my mechanic (who looks at my car) he told me 6 from the list that are immediate MOT fails and 2 things from the list that makes it dangerous to drive.


The bloke who sold the car was not at all fazed that i said I'd call trading standards and i DID call them while we were still there.
the garage owner was making coke and bull storys up which my daughter was telling him no way this is how it was, then he backed down looked at the car and realised it is really bad.
Just 2 photos were taken, one of the exhaused which is in half and held up by stringy stuff, the other was the full extent of the rusty front break disks.

My daughter is to speak to him again tonight to get her money back, he said yes yesterday minus £250.

Daughter is 19 thought she had a sensible head on her shoulders but obviously not.
Vosa is for the MOT is that right?

Bite their hand-off.

Legally you could spend a year of your life chasing this and if you were in tears yesterday then chalk £250 up to experience.

In future, one thing to do is get a council MOT test.
They are not looking for work so no conflict.

It will cost you about £50 anyway so at this point I'd put £250 as water under the bridge... your next step is Small Claims and his will add up costs you may or may not recover in full.

I'd bet that after a year of heartache you would be really happy to get £1750 back and just draw a line under it!

Of course you might get £2500 back... but honestly, if you were in tears yesterday just go for the £250 as experience.

worried_jim

steve-L wrote: »

Bite their hand-off.

Legally you could spend a year of your life chasing this and if you were in tears yesterday then chalk £250 up to experience.

In future, one thing to do is get a council MOT test.
They are not looking for work so no conflict.

It will cost you about £50 anyway so at this point I'd put £250 as water under the bridge... your next step is Small Claims and his will add up costs you may or may not recover in full.

I'd bet that after a year of heartache you would be really happy to get £1750 back and just draw a line under it!

Of course you might get £2500 back... but honestly, if you were in tears yesterday just go for the £250 as experience.

I am guessing that the playing field has moved on now she has been driving it and the head gasket has blown.

KTF

steve-L wrote: »

Bite their hand-off.

Too late now. They kept using it and not the head gasket has gone. That offer is off the table.

Going to the small claims court now seems the best bet.