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  • Words fail me. I can't even imagine how frustrated you must feel, Jack. :(
  • RAS
    RAS Posts: 35,727 Forumite
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    If you've have not made a mistake, you've made nothing
  • How frustrating, it isn't good for my stress levels reading your thread Jack so god only knows what it's doing to your health.

    I can't wait for the post from you that says the case has been closed and you've agreed on a settlement.
  • JackRS
    JackRS Posts: 1,063 Forumite
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    How frustrating, it isn't good for my stress levels reading your thread Jack so god only knows what it's doing to your health.

    I can't wait for the post from you that says the case has been closed and you've agreed on a settlement.

    Ah those days are all but a dream
    Regards

    JackRS
  • duchy
    duchy Posts: 19,511 Forumite
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    For crying out loud.

    Regardless of the outcome I hope you'll be raising a complaint with the Law Society when all this is over.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

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  • JackRS
    JackRS Posts: 1,063 Forumite
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    duchy wrote: »
    For crying out loud.

    Regardless of the outcome I hope you'll be raising a complaint with the Law Society when all this is over.

    Yes I will, actually planning to raise it now with someone not sure who? I was going to bring it to the attention of the partners at the firm now but concern it may well make things worse?
    Regards

    JackRS
  • ampersand
    ampersand Posts: 9,672 Forumite
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    I wouldn't show your hand yet Jack.
    Are you still not to be persuaded to rottweiler barrister?
    Are you leaving that letter ref/date in? #2161
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    Salutary horror exposed re: whistleblowers in grauniad this w/e:
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  • HPoirot
    HPoirot Posts: 1,022 Forumite
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    JackRS wrote: »
    Yes I will, actually planning to raise it now with someone not sure who? I was going to bring it to the attention of the partners at the firm now but concern it may well make things worse?

    I would do it sooner rather than later and the firm will have a complaints handling procedure as well as a contact person.
  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    JackRS wrote: »
    Yes I will, actually planning to raise it now with someone not sure who? I was going to bring it to the attention of the partners at the firm now but concern it may well make things worse?

    I would do it now.
    It may very well be that this lady has not really performed to company (and professional) standards due to her impending birth and actually wasn't that focused on her work - especially if she has no serious plans to return. The lack of attention to detail could very well be a symptom of this (and indeed the new person sent you more stuff because the case notes are essentially crap)

    I'd call the company and ask them for details of their complaints procedure at this point.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • kelpie35
    kelpie35 Posts: 1,789 Forumite
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    I am not qualified to advise you on the best time to complain, but you have to do what your gut feeling is telling you to do.

    The more I read of your solicitor's incompetence, the more frustrated I become.

    How you have managed to stay so strong Jack just shows us that you deserve the very best outcome and closure very soon.

    Take care.
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