NTL line options ?

Edinburghlass_2

snap, lol :beer:

BexTech

ps_live wrote:

Just checked both websites before taking the plunge ...

18866 do NTL too ... and its only 2p connection, compared to 1899's 3p.

Phew! saving money is hard-work :rolleyes:

Just have persuade my wife that dialling a speed-dial before every call is the way forward.

cheers :beer:

Pete

18866 rates vary for cable lines compared to BT lines.

BT users with 18866 UK calls are 2p per call.
Cable users with 18866 UK calls are 2p + 0.5p/min.

ps_live

knuckledragger/Edinburghlass wrote:

ps_live,
Give NTL a ring on their disconnections (customer retention ) number 0800 052 0243 and tell them, hesitantly, that you are thinking of leaving as you can get better value elsewhere (have examples ready eg BT with Talk Talk or One Tel as they will ask). You may be able to get them to give you your line rental for free (like me). Make sure you are on their 3-2-1 tariff and use 1899. How long have you had your broadband with them? If you are over 12 months then they will also cut your monthly charge for that in order to keep you.

Thanks knuckledragger/Edinburghlass, I'll do that tomorrow

In the meantime, Bextech has shown me the light, 1899 it is

I hope in the future, I'll be able to give good advice liek you lot, many many thanks.

cheers :beer:

Pete

ps_live

ps_live wrote:

Thanks knuckledragger/Edinburghlass, I'll do that tomorrow

Well, I would If I could get through on this line (0800 0520243). I have tried five times this morning, each getting the engaged tone.

I rang the main number (0800 0522000) and spoke to a lovely lady. Explaining I was leaving as there were better deals elsewhere, I was steered to NTL's "24 talk unlimited" plan. On sensing my reluctance to go for an NTL plan, the best she could offer me was 3 months half-price line rental. I said this wasn't enough and requested to be disconnected.

She THEN told me I'd need to speak to the "retentions department" on 0800 0520243 and they MAY be able to offer a better deal. I thanked her and hung up.

So, I'm through the first line of defence, I just need to speak to "retentions" now. I'll keep you all posted how I get on (if I can get through)

cheers :beer:

Pete

ps_live

free Line Rental For 12 Months ... Result!!

Many thanks to everyone on this thread, I'm over the moon

cheers :beer:

Pete

knuckledragger

ps_live,
This is only the start. Put the squeeze on again. Look at https://www.supanet.com They are doing 2mb broadband for £17.99. Get back onto the retentions department, you know the number , get that shaky voice back on, tell them that you can get the same for less, etc. You just know that it's going to shave £7/month or possibly more off your bill...

hansi

But are they reliable? I have ntl 1mb for £17.99 but I know it's going to work. Is anyone else using supanet, and how easy is it to set up? ntl doesn't use a phone line, so can you do the installs yourself or does it require an engineer visit?

bbb_uk

hansi wrote:

But are they reliable? I have ntl 1mb for £17.99 but I know it's going to work. Is anyone else using supanet, and how easy is it to set up? ntl doesn't use a phone line, so can you do the installs yourself or does it require an engineer visit?

Can't comment on their reliability (we use Telewest), but I know that for using supanet you'll need a BT line as it uses ADSL. Although it uses a BT line, you are still able to make/receive calls at the same time as they operate at different frequencies. You don't however need an engineer as most broadband companies send you an ADSL modem & broadband filter (aka microfilter) which you plug in the back of your computer (most are connected via USB) and then to your telephone line. Plug in your microfilter (splits the telephone service from the ADSL (broadband) service so they don't interfere with each other).

You could try MSE Martin's thread on cheapest Broadband.
For reliability of a certain company you could try ISP Review and see if any users have left comments, etc about the company.

ps_live

knuckledragger wrote:

ps_live,
This is only the start. Put the squeeze on again. Look at https://www.supanet.com They are doing 2mb broadband for £17.99. Get back onto the retentions department, you know the number , get that shaky voice back on, tell them that you can get the same for less, etc. You just know that it's going to shave £7/month or possibly more off your bill...

Ahh, but Supanet is ADSL, and for that I'd need a BT line. Also, the bandwidth allowance is only 3GB/month. I'd use that in a weekend. The £29.99 2mb package only has 20GB/month limit.

At least with NTL, I get a 30GB/month limit on a 2mb line for £24.99. I hammer it too. I download the occasional movie, sometimes music and between me and my wife, we browse a lot. My kids "love" online flash games It all eats bandwidth.

cheers :beer:

Pete

tight-git

just read these posts and had a go -
and i managed 6 months HALF price broadband AND had my phoneline rental TAKEN OFF !

i have 2 lines with NTL and 2m internet.

used to pay them 24.99 for internet
and 1st line costs 9.49
2nd line costs 7.50
+ call charges

now 9.49 taken OFF - free from today!
and 6x12.50=£75 saved!

happy chappy me :T :rotfl: