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Surveyor anger!

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Comments

  • Rottensocks
    Rottensocks Posts: 295 Forumite
    [QUOTEtold me that the surveyor wouldn't have been allowed to let me in.][/QUOTE]


    When I was selling mine recently, the surveyor let the buyer in without my permission: I was hopping mad about this too, as it was my home first and foremost.
  • silvercar
    silvercar Posts: 49,718 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Last house purchase, I paid for a valuation and home buyers report, I emailed the surveyor (part of a national firm) beforehand and asked that he look at 2 particular areas while he did the report. (One was the condition of a garden room and I can't remember the other). When the report came back there was no mention of either, so I emailed his office and asked why the two items hadn't been included and what his view was. He replied that he had decided not to bother looking at the garden room and couldn't remember the other thing. I was really quite annoyed, this was a report we had paid for.

    We lost that house and 2 months later needed a another valuation, this time we wanted a full structural survey as it was an older property. We instructed the lender to arrange the valuation and found a surveyor ourselves to do the FSS. The office of the national firm contacted me to say that we should consider doing more than a valuation. I quite happily told them that he had lost the opportunity to do a FSS because of his bad attitude on the home buyers report. Pure Karma!
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Racml34
    Racml34 Posts: 60 Forumite
    We did pay for further reports as the mortgage company insisted on it and in fact put a £7500 retention in place. That's the only reason they have highlighted these issues, to protect their investment. We would have paid for an in depth survey anyway though as the house we a buying is much older than yours and a Probate sale so the family have no knowledge.

    You can get free surveys for damp and timber etc but the fact that they are free tells you they are likely to come up with some issue to justify the time they have spent. Both surveys we had were very comprehensive and gave very reasonable estimates of cost than the free ones we used to get a comparison.
  • Racml34
    Racml34 Posts: 60 Forumite
    [QUOTEtold me that the surveyor wouldn't have been allowed to let me in.]


    When I was selling mine recently, the surveyor let the buyer in without my permission: I was hopping mad about this too, as it was my home first and foremost.[/QUOTE]

    Sorry I meant that I would not have been allowed to accompany them when they did the survey not that I was expecting to be let in to the house without proper arrangements. I would never expect that. We gad two viewings and both were arranged with the estate agent and vendors. I didn't explain myself very well!
  • Moby_Tide
    Moby_Tide Posts: 129 Forumite
    Dan-Dan wrote: »
    moon on a stick!


    For £100 less you can get a stick and a compass and a chart to work out where to hold up the stick each evening to achieve the same effect
  • jibbyboo
    jibbyboo Posts: 262 Forumite
    Seventh Anniversary Combo Breaker Car Insurance Carver!
    Tancred wrote: »
    I don't know what you are raving about. The valuation is for the benefit of the mortgage lender, not you! What they are doing is normal practice.

    Raving?? That was a very reasonable and logical post! You don't have to agree with me.
    Please respond to mine and others' posts with courtesy and kindness- and I will not deliberately disrespect you. Down with the trolls!
  • jibbyboo
    jibbyboo Posts: 262 Forumite
    Seventh Anniversary Combo Breaker Car Insurance Carver!
    I would like to say a huge thank you to everyone that has supplied helpful and proactive answers to my problem, or supportive posts - even those who disagree with my argument, it helps to have the additional information.

    Extremely disappointed to see so many defensive and accusative posts however. I was under the impression this forum was for support and queries.
    Please respond to mine and others' posts with courtesy and kindness- and I will not deliberately disrespect you. Down with the trolls!
  • kingstreet
    kingstreet Posts: 39,298 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Lender?

    Some don't provide a copy of the mortgage report and valuation, paid for, or not.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • R_P_W
    R_P_W Posts: 1,526 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This is probably the most frustrating string of posts I have read on this site.

    OP - you have paid the lenders costs for a valuation. Exactly what the lender does here is pretty much up to them, if they don't want to get out of the car because its a new property, unlikely to have any material problems then they don't have to. If its an old property they will go a bit further. They are covering their own risk in that they need to ensure they can recover their money.

    If you wanted something more you should have either paid for a homebuyers survey or a full structural survey.

    Sounds like you were fortunate that your family could offer some sound advice so you have not had to pay extra costs for a survey. Whether you are happy with this is up to you.....if you are not then pay for a survey.

    Pretty simple really
  • pelirocco
    pelirocco Posts: 8,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jibbyboo wrote: »
    Because they are not surveyors who conduct this work on a day-in-day-out basis, and are therefore experts in their field. What may have been missed by my people may have been spotted by him. Additionally, if the things that my people initially queried and then realised were fine were also spotted by the surveyor, I would have had confidence that I wouldn't need to instruct an additional survey.



    As has been pointed out in several posts , you didnt have a survey done . The mortgage lenders sent out someone to assess the value of the property ..........there is a world of difference between the two
    Vuja De - the feeling you'll be here later
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