WINGS PARKING: At it again??

venus_12

Coupon mad here is the partial response I received from the BPA.


Having written to Wing Parking Ltd about your complaint, they have forwarded me clear evidence of the Logging system employed in dealing with the three Parking Charge Notice’s (PCN) that have been issued to you.

It is clearly indicated on the Logging process of all communications sent and received in relation to each PCN.

Whilst I appreciate that you initially appealed, Wing Parking have a two stage appeals process (as do other parking operators). Unfortunately you did not follow up with your second appeals in time, that would have given you the opportunity to appeal to POPLA.

I appreciate that this response might not be what you hoped for from me but please rest assured that we take all complaints about Members seriously and that I have looked closely at the points you raised.

Coupon-mad

to extort money for the hell of it?

Is that response form Steve Clark or David Metcalf? Just interested.

Honestly just ignore this farce now, collect all the letters and if you did receive court papers or a Letter before Claim from Wing (not debt collector drivel) you as registered keeper would need to respond and we could help you then. Don't throw any letters away, keep them in a file as the drivel arrives, ignore debt collectors but take notice of an actual court letter of course.

venus_12

4consumerrights wrote: »

OP - Did Wing inform you that after the first rejection you had a right to appeal again? - Are Wings the only PPC to do this?

this was my reason for writing to the BPA

see a portion of my complaint to the BPA below..

I wrote to Wing Parking to request a POPLA code which they are now refusing to issue, as they are hiding behind the fact they state they already answered my initial objection and as I did not respond within their allotted time frame (14-21 days), they do not need to provide POPLA code. As a result, my third appeal was totally dismissed.
I am not at all happy with this. Wing Parking chose not to directly communicate to me the initial decision to turn down my first appeal(about the first 2 PPC's).

I would like to draw your attention to an e-mail received from Wing Parking where it was outlined there was delay in collating information in response to my letter. This email clearly states "we will reply to you in due course". I inferred that would receive some communication from Wing Parking either by post or e-mail their decision. Furthermore it was not unreasonable of me to assume this having received their e-mail directly to my hotmail account.


If Wing Parking were not going to send a decision to me, this e-mail would have been an apt time to make this explicit. That would be a transparent appeal process .Wing Parking clearly gave me false information, i.e. to wait for their response, which I then followed and now this is cited as being an error on my part? I'm sorry but I cannot accept this. I have never had to complain/appeal against a parking ticket before,but this strikes me as unusual process; the person making the complaint has to chase the organisation for a response?
In my opinion, Wing Parking must be held accountable for their poor communication. Wing Parking advised me to wait to receive their decision.
I believe the ultimate aim was to mislead me,to ensure I would miss their time frame to conduct a second stage appeal and miss out on the opportunity to escalate my complaint to POPLA. appeal. All of this begs the question if i was not made aware of Wing Parking initial decision how would I have known when to make their second stage appeal?

venus_12

Coupon-mad wrote: »

Is that response form Steve Clark or David Metcalf? Just interested.

Honestly just ignore this farce now, collect all the letters and if you did receive court papers or a Letter before Claim from Wing (not debt collector drivel) you as registered keeper would need to respond and we could help you then. Don't throw any letters away, keep them in a file as the drivel arrives, ignore debt collectors but take notice of an actual court letter of course.

ha ha , no Mr P Beasley, ok will do. Thanks. Watch this space i guess.!!

Coupon-mad

to extort money for the hell of it?

So you should escalate the complaint to steve clark:

[EMAIL="steve.c@britishparking.co.uk"]steve.c@britishparking.co.uk[/EMAIL]

and repeat the above. The ball was in Wing's court to respond to YOU and they didn't.

venus_12

Dear Coupon-mad, and Stroma
after following the comprehensive advice regarding the to 2 PPC i received in 2013, today (well over a year later), i received a letter from SCS -Small Claims Solicitors stating the following...

IMPORTANT- DO NOT IGNORE THIS LETTER
We act for Wing Parking and instructed to recover the following outstanding amount(s) incurred by you in relation to the parking of your vehicle, the details of which are below....

You have failed to clear the above balance (£240) despite several letters from our client requesting payment. Unless our client receives full payment from you within the next 14 days, Wing Parking may issue legal proceedings against you and obtain a county court judgement for the sums owed plus legal costs.
In the event that a county court judgement is obtained against you and payment is not made, our client will consider all enforcement options, which shall result in further legal costs, including but not limited to:
-Instructing County Court Bailiffs/High Court enforcement officers to attend your address and remove goods to the value of the debt and costs owed.
-Applying for an attachment of earnings order, requiring your employer to deduct sums from you wage and pay them directly to our client.
If you wish to avoid the steps outlined above being taken please contact our clients debt recovery agents Debt recovery plus on... to clear your balance. Alternatively payments can be made via the debt recovery website.
Yours sincerely

scs
Small Claims Solicitors



Seriously what do i do?
this feels very heavy.....should i just pay up?
HELP!!!

The_Deep

As L & Q are a registered charity you might like to point out to them that by employing a predatory PPC who are attempting to obtain monies for you to which they are not entitled, and making threats of court action, they are behaving in a most uncharitable manner, and that, unless they get these demands cancelled, you will make a formal complaint to The Charity Commissioners.

fisherjim

to extort money for the hell of it?

venus_12 wrote: »

Dear Coupon-mad, and Stroma
after following the comprehensive advice regarding the to 2 PPC i received in 2013, today (well over a year later), i received a letter from SCS -Small Claims Solicitors stating the following...

IMPORTANT- DO NOT IGNORE THIS LETTER
We act for Wing Parking and instructed to recover the following outstanding amount(s) incurred by you in relation to the parking of your vehicle, the details of which are below....

You have failed to clear the above balance (£240) despite several letters from our client requesting payment. Unless our client receives full payment from you within the next 14 days, Wing Parking may issue legal proceedings against you and obtain a county court judgement for the sums owed plus legal costs.
In the event that a county court judgement is obtained against you and payment is not made, our client will consider all enforcement options, which shall result in further legal costs, including but not limited to:
-Instructing County Court Bailiffs/High Court enforcement officers to attend your address and remove goods to the value of the debt and costs owed.
-Applying for an attachment of earnings order, requiring your employer to deduct sums from you wage and pay them directly to our client.
If you wish to avoid the steps outlined above being taken please contact our clients debt recovery agents Debt recovery plus on... to clear your balance. Alternatively payments can be made via the debt recovery website.
Yours sincerely

scs
Small Claims Solicitors



Seriously what do i do?
this feels very heavy.....should i just pay up?
HELP!!!

This is another Debt Recovery Plus bullying letter masquerading as coming from SCS. No you should not pay them!

nicechap

Small Claims Solicitos website

http://www.smallclaimssolicitors.co.uk/

At the bottom it says:-

"Small Claims Solicitors is a trading name of LPC Law Ltd, a limited company registered in England & Wales under number 2955453.
Our registered office is at 24 Martin Lane, London EC4R 0DR and our VAT number is 667 6503 06.LPC Law Ltd is authorised and regulated by the Solicitors Regulation Authority under SRA number 541619. A copy of the SRA Code of Conduct can be found at www.sra.org.uk."

A quick google of 24 Martins Lane EC4R ODR brings up

https://www.whatdotheyknow.com/request/miss_robinson_qualified_practici_4?unfold=1

Where the SRA state

"I can confirm that we do not hold details of a solicitor by the name of
Miss Robinson practising at LPC Law Ltd, Solicitors Regulation Authority
(SRA) reference number 541619."

So another bunch of scaremongers.

Coupon-mad

to extort money for the hell of it?

venus_12 wrote: »

Dear Coupon-mad, and Stroma
after following the comprehensive advice regarding the to 2 PPC i received in 2013, today (well over a year later), i received a letter from SCS -Small Claims Solicitors stating the following...

IMPORTANT- DO NOT IGNORE THIS LETTER
*snip* LOAD OF DRIVEL *snip*

Seriously what do i do?
this feels very heavy.....should i just pay up?
HELP!!!

I assume by now you have calmed down and simply Googled something useful like 'Small Claims Solicitors parking' and found that the above posters are spot on with their advice. This is merely another letter in the debt collector chain, not a real Solicitor situation. UKPC use this letter as do a few others and NONE of them take people to court, nor do Wing.

This is no different than the DRP and Zenith letters and quite possibly sent out by DRP from their office. File it with the rest, let us know if you ever get a real small claim as this would be very easily defendable you know. Luckily Wing are not litigious and wouldn't have a leg to stand on.