Dealer Crashed my car into a wall head on

colino

Decide what you want, your own car rebuilt with a £1200 invoice still to pay or a replacement to the value of your, currently needing work, car.
Nothing sinister in them offering both, they are in the car business after all so getting something to keep you happy without an insurance claim is just common sense. Either the claim will have a big excess (perfectly normal in the trade) or they are self-insuring.
Just be clear in your own mind what you want, if they are in business they will want to upsell you so you are parting with some cash, but you don't need to do that, just get mobile in something else.

custardy

Hodi wrote: »

I am insured to drive the courtesy car on their insurance, I am waiting for an answer from the North West Director to agree for me to have the 2008 car with my contribution of £500 as a good will gesture. I will know on Tuesday.

I can pretty much guess the answer

Hodi

The car went into gear and smashed into the wall very fast. The bonnet, side panels, lights everything in the front of the car is super smashed, I also saw the wall it will be rebuilt.

There has not been an investigation into the extent of the damage but from viewing it this is not just cosmetics.

The offer of swapping the car was their suggestion from the start because of the damage also.

Hodi

Hi Custardy, I will keep you posted on the answer although I know as you do they will not buy it

custardy

Hodi wrote: »

The car went into gear and smashed into the wall very fast. The bonnet, side panels, lights everything in the front of the car is super smashed, I also saw the wall it will be rebuilt.

There has not been an investigation into the extent of the damage but from viewing it this is not just cosmetics.

The offer of swapping the car was their suggestion from the start because of the damage also.

no offence but Im guessing you dont really know cars
frontal impacts can look severe
thats the whole point of crumple zones etc
they deform to dissipate the impact forces
so it looks severe but is often a case of bumper,wing,bonnet etc and perhaps a bent cross member
nothing major but looks bad

Hodi

colino wrote: »

Decide what you want, your own car rebuilt with a £1200 invoice still to pay or a replacement to the value of your, currently needing work, car.
Nothing sinister in them offering both, they are in the car business after all so getting something to keep you happy without an insurance claim is just common sense. Either the claim will have a big excess (perfectly normal in the trade) or they are self-insuring.
Just be clear in your own mind what you want, if they are in business they will want to upsell you so you are parting with some cash, but you don't need to do that, just get mobile in something else.

Thank you Colino

Hodi

custardy wrote: »

no offence but Im guessing you dont really know cars
frontal impacts can look severe
thats the whole point of crumple zones etc
they deform to dissipate the impact forces
so it looks severe but is often a case of bumper,wing,bonnet etc and perhaps a bent cross member
nothing major but looks bad

None taken you are so right which makes me vulnerable not knowing the business of cars and the technical stuff.
Will see what Tuesday brings

bris

They can fix it and put you back in the same position (no chance of that though), with a £1200 bill still to pay, or you could get your insurance involved and have it written off. You have no choice in the write off and would only get the £1500 market value (everybody over values their cars this is why I am taking their price).
Use this to you advantage but don't expect a £5k car with, not a goodwill gesture of £500 but an insult that is likely to just tell you to deal with insurance.

One thing is for sure the car is not going to be fixed, so you dont have to worry about that.

paddedjohn

OP, you still need to inform your own insurance company about this even if its just for information purposes. If you don't tell them and they find out in the future somehow then it could cause you problems.

Chopper_Read

Hodi wrote: »

I am insured to drive the courtesy car on their insurance, I am waiting for an answer from the North West Director to agree for me to have the 2008 car with my contribution of £500 as a good will gesture. I will know on Tuesday.

I bet with a massive excess.