Civil Parking Charge Notice - Resident Parking Bay

Stroma

Littlec wrote: »

Thanks guys. I'm guessing then the best course of action at this time is no action, and keep my hard earned £75 to myself?

Yes it is, they have no means of contacting you, and if they do they have used another company to get your details in breach of the dvla rules, please come back here if that is the case.

Littlec

I'll keep you informed if I hear anything else and will be coming back for help again!!

Umkomaas

Some interesting extracts from their website:


* Our introduction of Automatic Number Plate Recognition will ensure we can provide a proactive and highly advanced service to you and your tenants. This new innovation will ensure that we only penalise the REAL OFFENDERS.

*The real benefits will be felt in spring 2009 when our mobile units will link directly to the DVLA.

*Having this resource at our officer’s disposal will ensure you benefit from all the DVLAs policies and regulations. (!!!!!!?)

Some pretty fanciful stuff here :rotfl:.

Littlec

Their brochure you can download is even better...

Stroma

Yes I saw that just now, the presumption of access to the dvla is that brown stuff from a bull though. A complaint to the dvla and bpa would probably be in order here.

Littlec

And to the 'Landlord' agency that we part buy/rent through

Coupon-mad

Absolutely complain about this bunch of ex-clampers to the DVLA, BPA, Managing Agent, your MP, Trading Standards (local Council TS not any phone number for TS - and not the CAB who are useless on this scam).

But DO NOT contact CES at all because they cannot get your data unless they are an AOS member with the BPA. They have obviously applied because they seem confident of getting a DVLA data link soon, but without that right now they cannot get data and your complaint to the DVLA may help to stop them ever getting that link.

Their website still talks about 'vehicle restraint' such as clamping and removal, but that's been illegal for six months now!

Complain to the managing agent and tell them that they have taken on a bunch of ex-clampers with no regulation and no DVLA link at all, and that they are lying (assuming this was the same car that has that permit):

http://www.ces-serv.com/anpr.htm

''By introducing the Automatic Number Plate Recognition System our officers will be able to swiftly identify those vehicles with valid permits, even if it’s not on display. With real time links to our centralised database you can be guaranteed your tenants vehicles will not be mistaken for offenders''

Do not give the managing agent any details of the fake PCN, not the date of it or anything - refuse if they ask for it. Just say that 'one of the cars you use' (no car reg) got a fake PCN from their thick-necked would-be-clampers and you are here to complain about the managing agent's negligence in using an unregulated firm whose website makes illegal threats (clamping and towing are now criminal offences) and lies about residents not being 'penalised'. Tell the Agents how many agencies you are sending complaints to about this - and remind them that by taking on such unregulated firms they are leaving themselves open to being sued for harassment as they are liable for the actions of their agents even if no money changes hands. Suggest they sack them right now.

Apart from that have a laugh about that cess-pit of a CES website! :rotfl:

Littlec

Fantastic response!! Thank you.
Also, as a side note, I looked at their signs posted up around the car park today. Not one of them has their company name on at all.
I am def not contacting them and they are not getting any of my hard earned cash, and any letters or junk from them will be ignored!!

Coupon-mad

Littlec wrote: »

Fantastic response!! Thank you.
Also, as a side note, I looked at their signs posted up around the car park today. Not one of them has their company name on at all.
I am def not contacting them and they are not getting any of my hard earned cash, and any letters or junk from them will be ignored!!

Any letters arriving would almost certainly mean they'd have got your details in an unlawful way - and the DVLA would be in the brown stuff as to release data to a Parking Company who are not in the AOS is a breach of the Data Protection Act. So do tell us if you get any letters about this, and what responses you get to any complaints you make when reporting this bunch to the authorities.

Littlec

I may have stumbled across a problem, and need to check some paperwork tomorrow.

I believe that to get the permit to park, when the company was hired by our agents, we had to submit some paperwork. I have a feeling, it was either a copy of a V5, or a utility bill as such.

I now think that means I am going to have to pay

If i didnt live here, then I would just be putting this in the bin and forgetting all about it. However, I now think that they have all my details as I have already provided them willingly about a year ago....

I will check and see if I have any paperwork to remind me about what I needed to send