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Civil Parking Charge Notice - Resident Parking Bay

Hi all,

First post so please be kind!!

We live in a private block of flats, and parked in our residents parking space. We did forget to display our permit.
This morning we returned to find a 'Civil Parking Charge Notice' with a PCN number attached. There are signs up advising that a company called CES is in force in the car park and uses ANPR equipment.

Now my issues are as follows:

The ticket does not have the companies name on it. I only confirmed who they were by googling the pay online option, which was a very none specific payonline.org.uk and a very small section saying CESS Ltd will contact DVLA etc.

I have had a look and do not believe that they are registered with BPA after searching the site

In the contravention section, they have ticked "Parked in a permit space without displaying valid permit in front windscreen'. I believe they have marked the wrong offence down, as they have a specific box for 'Parked in residents parking without clearly displaying a residents permit in front windscreen.'

Finally, their websites states they use ANPR so residents vehicles are identified without having their permits displayed.

Now I believe I have a good case to fight given what I believe the wrong box to be ticked by them, making the ticket none enforceable anyway, but I wish to know if I should appeal, or just ignore the ticket?

The property is part buy/part rent, and I pay a service charge to a "landlord" so technically this company is working on behalf of them.

I have read links and links of forums but cant find any that are exactly the same as mine. If anyone can help it would be greatly appreciated!!

Many Thanks
«134

Comments

  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    On first glance they don't appear to be in the BPA AOS list, can you again give the exact name of this company with the website link. Thanks
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Littlec
    Littlec Posts: 11 Forumite
    From the ticket, its CESS LTD. which i believe is Combined Estates Security Services. The pay site was wwwpayonlineorguk but their own website was wwwces-servcom

    Sorry, as a new user I cant post links yet!!

    Hope that helps
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    They are not in the bpa approved scheme as far as I can see, so don't contact them at all as they cannot access the dvla database, so the only way to get your address details is if you tell them.
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Littlec
    Littlec Posts: 11 Forumite
    I hoped that would be the case. I am not 100% certain what we had to send them when we got the permit issued initially, so they may have some details that way...
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    +1 for above. That is the worst web site I have ever seen, even my wife can do better.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Littlec
    Littlec Posts: 11 Forumite
    I'm starting to feel better about this... Thanks!!
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Still trying to work out how anpr cameras would know if a permit was displayed or not, you don't always leave it in the screen and a camera would not have enough resolution to read it anyway. All part of the bluster to con you into paying.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    There is that Peter ;) it's just a con to grab some money. And you are right about that website, an utter shambles lol
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Littlec
    Littlec Posts: 11 Forumite
    Thanks guys. I'm guessing then the best course of action at this time is no action, and keep my hard earned £75 to myself?
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
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