global test market - introducing reward scheme

Mark7724

I was new to GTM last month and claimed my first cashout last Friday for £30 paypal.

I got to 1000 and it wouldn't let me cash out until I claimed one voucher of at least 1000 points, the nearest was 1087 (£30).

I expected to be able to get to 1000 points and claim smaller amounts but maybe because that was my first cash out - customer service were pretty good though so seems really odd that you can't cash out - are you trying to cash out as one voucher?

harriko

anyone getting wrong password when trying to redeem anything?

tonycarew

Redeemed yesterday without a problem.

Makeandsave

Did 3 surveys and they have not added the points on right away

cally6008

Did you get the "congrats we have added points to your account" message ?

Or was it the "sorry, you have screened out and we've given you 10 draw entries in to the quarterly sweepstakes" ?

Keep the survey email invites, keep them a day or so and then contact support

Silvercloud

After 7 or 8 months of progressively angrier e-mails (and I'm normally quite docile!) GTM finally credited me with a sizeable chunk of the points they owed me,in the end I got 569 points (roughly £15).

The whole mess seems to have occurred due to their shiny new website switch over and although I don't anticipate anything like that in future I'll be paying much more attention to survey numbers as without these I wouldn't have got anything at all,so take note!They're crucial if you're trying to claim uncredited points.

I was affronted at being fobbed off with automated replies for those months but I kept pestering them and it paid off in the end.For anyone in the same position I would encourage you to adopt the tenacious terrier approach (surely the MSE way?) and not give up.

Many thanks again to katrina00uk for providing the cat food diary survey number and information,without her help I wouldn't have got credited and it made up the bulk of the missing points. :T

oskarr

Does anyone know how long it takes to get a reward through from globaltestmarket after ordering it?

I have just hit the amount for £50 amazon gift cert and am wanting to use it by the end of the month on a PS4, just wondering if I'll have time to get it up to £60. Do they send it instantly or should I allow a week or so like Swagbucks?

silverfairy

oskarr wrote: »

Does anyone know how long it takes to get a reward through from globaltestmarket after ordering it?

I have just hit the amount for £50 amazon gift cert and am wanting to use it by the end of the month on a PS4, just wondering if I'll have time to get it up to £60. Do they send it instantly or should I allow a week or so like Swagbucks?

I Ordered £30 worth on Sunday 3rd November and received them at lunchtime today.

oskarr

Thanks for that, I reckon I'll keep going for another £10 before I cash out then.

silverfairy

The email appears to come from "Order Confirmation" and the subject line is
Your E-Certificate From Perks