Intimidating council bin collectors

[Deleted User]

Complaining to "the council" is fine, but you'll get a better chance of a meaningful reply if you write to/email your local councillor. Trust me, Heads of Service don't like getting complaints from Councillors, particularly over issues around customer care, as it makes the officer/department look bad. As the councillor is likely to ask for a copy of the reply you are unlikely to be "fobbed off".

BTW, if you get a helpful response after involving the local councillor, it's always a good idea to send a letter/email of thanks to him/her. That way they are more likely to remember your case for future reference.

Cheers!

WR

dicky_dunock

http://www.bbc.co.uk/news/uk-england-hereford-worcester-21760387

maninthestreet

dicky_dunock wrote: »

http://www.bbc.co.uk/news/uk-england-hereford-worcester-21760387

oh sh*t!!!

motch

maninthestreet wrote: »

oh sh*t!!!

good for the garden?

probably had a nice view of the Malvern Hills whilst squatting, very therapeutic.:)

battleborn

You need to watch out for neighbours that dump their food in your recycling bin.

I have to check my bins to make sure its only my rubbish in there.

If its not, I remove it and leave it in the road to shame the offender.

motch

battleborn wrote: »

You need to watch out for neighbours that dump their food in your recycling bin.

I have to check my bins to make sure its only my rubbish in there.

If its not, I remove it and leave it in the road to shame the offender.

meanwhile all the other neighbours just think you're a :)nutter:)

C_Mababejive

Where i live i have to say the bin men and recycling men provide an excellent service. I would say to the OP that it isnt your bin,its the councils. It will say so on the lid. There is no obligation for you to care for it or even house it on your premises.

Fire_Fox

Wild_Rover wrote: »

Complaining to "the council" is fine, but you'll get a better chance of a meaningful reply if you write to/email your local councillor. Trust me, Heads of Service don't like getting complaints from Councillors, particularly over issues around customer care, as it makes the officer/department look bad. As the councillor is likely to ask for a copy of the reply you are unlikely to be "fobbed off".

BTW, if you get a helpful response after involving the local councillor, it's always a good idea to send a letter/email of thanks to him/her. That way they are more likely to remember your case for future reference.

Cheers!

WR

Are you sure? I get ZERO response to e-mails to my ward councillors and MP. :mad:

louisemichelle

I used to work as an Assistant to the Head of Service for Roads & Neighbourhood Services for a local council and can confirm that a letter from an MP or local Councillor gets the fastest response... although phoning up and complaining directly to the Assistant works as well ;-) If you don't fancy talking to someone then send in a letter directly addressed to the Head of Service- there are strict guidelines on how long it should take the Head of Service to provide a response to your correspondence- or at least there were where I worked!

C_Mababejive

I've read some rather disparaging remarks on this discussion re bin men.

In my view bin men do valuable and essential work. Indeed far more valuable and use to the public than many a biro knibbler sat in an office. They turn out in all weathers and shift other peoples carp. Can you imagine what it is like in the grottier inner city areas? Bins overflowing with filth,rotting food,dirty nappies and maybe even dangerous stuff such as needles,drug paraphernalia and broken glass.

So please let us afford these ladies and gents the respect they deserve.

They are not lesser members of society for the work they do and they deserve our respect.

The fact that there is conflict is not of their making. It is the biro knibblers further up the food chain who devise the various rules and expect the crews to follow them. They almost certainly pay them accordingly and drive productivity based on these rules. EG you guys can empty more bins per hour as weve told all the punters to put bins on the kerb edge with handle facing forward and lid down with no foreign bodies in the bins.

So if crews are faced with a load of bins which dont fit that criteria,what do they do? Struggle on and deal with them thus probably cutting their own productivity and pay or follow the rules and leave such bins?

Mutual respect for all. Its honest hard work.